ma_t_gus Posted April 9, 2014 #1 Share Posted April 9, 2014 Oh man, my son turned 18 this year and I'm guessing he has to start over to get his Latitudes number. He has 4 NCL cruises under his belt already but I'm guessing the Latitudes number they assigned him from the beginning is not applicable. Website can't find his old Latitudes#. DARN !!!!! Link to comment Share on other sites More sharing options...
SissasMomE Posted April 9, 2014 #2 Share Posted April 9, 2014 Oh man, my son turned 18 this year and I'm guessing he has to start over to get his Latitudes number. He has 4 NCL cruises under his belt already but I'm guessing the Latitudes number they assigned him from the beginning is not applicable. Website can't find his old Latitudes#. DARN !!!!! Don't you have the number? Link to comment Share on other sites More sharing options...
sixesandeights Posted April 9, 2014 #3 Share Posted April 9, 2014 Oh man, my son turned 18 this year and I'm guessing he has to start over to get his Latitudes number. He has 4 NCL cruises under his belt already but I'm guessing the Latitudes number they assigned him from the beginning is not applicable. Website can't find his old Latitudes#. DARN !!!!! It should count. I have two cruises on my account that I went on with my parents a LONG time ago. I had to write in to the Latitudes people to have one added to my account. Took about 6 weeks, but they added it no problem. If you know the sail date and the ship you should be good to go. I was 14 and 17 on my previous NCL cruises that are on my current Latitudes account. 6&8 Link to comment Share on other sites More sharing options...
DinaS Posted April 9, 2014 #4 Share Posted April 9, 2014 Oh man, my son turned 18 this year and I'm guessing he has to start over to get his Latitudes number. He has 4 NCL cruises under his belt already but I'm guessing the Latitudes number they assigned him from the beginning is not applicable. Website can't find his old Latitudes#. DARN !!!!! Contact NCL (as it says on the page when you can't find the latitudes number) and they will find it for you. Link to comment Share on other sites More sharing options...
ma_t_gus Posted April 9, 2014 Author #5 Share Posted April 9, 2014 It should count. I have two cruises on my account that I went on with my parents a LONG time ago. I had to write in to the Latitudes people to have one added to my account. Took about 6 weeks, but they added it no problem. If you know the sail date and the ship you should be good to go. I was 14 and 17 on my previous NCL cruises that are on my current Latitudes account. 6&8 Sweet. No rush on it but I wanted to see if he has one. I'll contact them when we plan for the next trip. Link to comment Share on other sites More sharing options...
OriginalFlamingo Posted April 9, 2014 #6 Share Posted April 9, 2014 I agree. The two cruises my kids took with us nine and ten years ago still show up on their Latitudes account (they haven't cruised since). NCL can definitely help you find their numbers. Be careful, though, of address changes. Our accounts were listed as "one household", and when my daughter, who is planning a cruise in December, changed her address, all of our addresses changed. It was easily fixed, but I just noticed it because I was printing out some paperwork for a current cruise DH and I are taking!:rolleyes: Link to comment Share on other sites More sharing options...
cruis247g Posted April 9, 2014 #7 Share Posted April 9, 2014 Contact NCL (as it says on the page when you can't find the latitudes number) and they will find it for you. Good suggestion. Also, if you have a relationship with a TA, s/he can look for your son's number by using his identifying info (telephone number, address, etc). You may even find that he has more than one Latitudes number. We are currently trying to get one son's account corrected. After one phone call, he was able to open his Latitudes account, but the cruises were incomplete. I've made phone calls and written an e-mail for him, but nothing yet. Several years ago, DH and I had a problem with credit for the same cruise for which NCL has not credited my son. It took many e-mails and quite a bit of time, but it was eventually fixed, so I'm hoping that our son's will eventually be corrected as well. Hopefully your correction is quicker and easier, but it might take some time. Good luck! Link to comment Share on other sites More sharing options...
dexddd Posted April 9, 2014 #8 Share Posted April 9, 2014 They don't get status until 18 but they can create an account after 14. I signed our 15 DD up before our last trip (both kids lats numbers showed on our reservation) so I had the info. There is also a search option on the NCL site to find your info if you have a certain combo of info - I think just having the reservation # and name was all it took. Since you should have your cruise history on your latitudes account you can find your prior reservation #s online. Link to comment Share on other sites More sharing options...
PCLMassachusetts Posted April 9, 2014 #9 Share Posted April 9, 2014 The past cruises count but they don't actually get the benefits until 18. I checked with NCL about my kids and was told that all of the past ones would count once they are old enough. Link to comment Share on other sites More sharing options...
Zimomiller Posted April 10, 2014 #10 Share Posted April 10, 2014 I did a little research as my kid approached the age of 18 and was able to figure out what cruises thay had credited to them. Some were missing and I used my cruise history to prove they were present and the result was that they all were instant Platinum upon turning 18. Link to comment Share on other sites More sharing options...
ma_t_gus Posted April 10, 2014 Author #11 Share Posted April 10, 2014 I did a little research as my kid approached the age of 18 and was able to figure out what cruises thay had credited to them. Some were missing and I used my cruise history to prove they were present and the result was that they all were instant Platinum upon turning 18. Nice... Link to comment Share on other sites More sharing options...
Twelvevman Posted April 10, 2014 #12 Share Posted April 10, 2014 Does anyone know if the child will get the extra latitude points for booking 9 months out, insider offers or cruising in a suite when they get their points at age 18? Link to comment Share on other sites More sharing options...
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