ajdickinson Posted April 19, 2014 #26 Share Posted April 19, 2014 For what it's worth, it's super easy to make a DIY bedrail by rolling up a few towels and placing the roll under the fitted sheet at the edge of the bed-- it's pretty much impossible to roll uphill over a bump while you're asleep. It's worked with our now-5-year-old through many hotel and guestroom stays. Link to comment Share on other sites More sharing options...
Rare NorbertsNiece Posted April 19, 2014 #27 Share Posted April 19, 2014 The issue is not what happens if someone falls out of the pullman or who gets hurt or where they land. The issue is that the RC rep did not have the correct information. How about just cancelling the cruise(if time permits) and then rebooking the cruise with someone who actually knows what they are doing. OP location is Cambridge.... if it's the UK one we lose our deposit if we cancel.... :mad: Link to comment Share on other sites More sharing options...
4xcruisers Posted April 19, 2014 #28 Share Posted April 19, 2014 Op are you by any chance crown and anchor members? If so try contacting crown and anchor I think you were outside us here is the number. 541-285-9723. If I am wrong and you are within the us the number is 800-526-9723. I recently had an issue in which I called the personal vacation planners and was basically told they could do nothing. The next day I called crown. And anchor and the problem was solved above and beyond my expectations. It never hurts to ask. What have you got to lose. You may even come out better than expected. Can't say enough about crown and Anchor for their help Link to comment Share on other sites More sharing options...
dacsmom Posted April 19, 2014 #29 Share Posted April 19, 2014 If they stated there was a sofabed then I would call and get what I asked for, they do record the calls and there is your proof. Keep escalating until you get someone who can make it happen. You should not have to pay extra to et what you asked for in the first place. I know this will not help now but I always have the deck plans in front of me when making a reservation so I know exactly what I am booking. Good luck to you. Link to comment Share on other sites More sharing options...
ColoradoGurl Posted February 9, 2015 #30 Share Posted February 9, 2015 (edited) Hi,Called recycling 2 months ago as interested in a cruise for us and our 5 year old daughter. Lady was nice on the phone, and reserved a cabin for me, and I left the call with the impression it had a sofabed. Paid for, and recently found out that it has a Pullman bed from the roof, not a sofabed, and they aren't recommended for under 6 yr olds, certainly not mentioned. My query is has anyone had a young child sleep in these beds, and is it completely safe? I'm not happy with rccl for this confusion and have complained, but they only seem able to offer me an upgrade at a higher price difference than advertised on the website currently. I don't mind paying extra if necessary, but I expect a little movement on their part as I feel it was missold. Thanks, Dalcross I don't think they should be required to upgrade you for free, because whose to say the Pullman is only for children? Why not let the kids sleep in the regular bed and the adult in the Pullman? As far as Royal Caribbean is concerned, there are enough beds in the room for the people booked and it's not their concern that the parents (adults) don't want to give up the regular bed. Just a technicality and I don't think legally or morally they're going to feel the need to upgrade you just because you don't want to put yourself in the Pullman instead. Edited February 9, 2015 by ColoradoGurl Link to comment Share on other sites More sharing options...
Susie51 Posted February 9, 2015 #31 Share Posted February 9, 2015 I have found out the hard way that deck plans have mistakes as well. Furniture varies from cabin to cabin in the same category regardless of connecting or not. I hope things work out well for you. Link to comment Share on other sites More sharing options...
LA_CA_GAL Posted February 9, 2015 #32 Share Posted February 9, 2015 I don't think they should be required to upgrade you for free, because whose to say the Pullman is only for children? Why not let the kids sleep in the regular bed and the adult in the Pullman? As far as Royal Caribbean is concerned, there are enough beds in the room for the people booked and it's not their concern that the parents (adults) don't want to give up the regular bed. Just a technicality and I don't think legally or morally they're going to feel the need to upgrade you just because you don't want to put yourself in the Pullman instead. OP was told they reserved a cabin with a sofa bed, so that is what they should get. According to your logic, if there was a hammock on the balcony, that would just be fine also. Link to comment Share on other sites More sharing options...
Woodmnky Posted February 9, 2015 #33 Share Posted February 9, 2015 Since this thread was from April 2014, I am betting that the OP has figured out a solution by now. Link to comment Share on other sites More sharing options...
reallyitsmema Posted February 9, 2015 #34 Share Posted February 9, 2015 Since this thread was from April 2014, I am betting that the OP has figured out a solution by now. You are correct, the OP sailed last May in a D1 balcony. Not sure why the prior poster pulled this thread up. Link to comment Share on other sites More sharing options...
senrab Posted February 9, 2015 #35 Share Posted February 9, 2015 I think CC needs to create/implement an "Auto Close" feature on threads which sit dormant. No need to keep resurrecting threads which haven't been active in ten months. Perhaps after 30-60 days the thread locks, is still visible, searchable, and available, but not open for reply. Thoughts? Link to comment Share on other sites More sharing options...
kitt82078 Posted February 10, 2015 #36 Share Posted February 10, 2015 We sailed just last month with our 4 y old and 6 y old. They loved the Pullman and we're able to get o and off without the ladder. And my 4 y old is usually surrounded by pillows at home, she was fine onboard. They loved it. Link to comment Share on other sites More sharing options...
awhcruiser Posted February 10, 2015 #37 Share Posted February 10, 2015 Where is the like button? OP clearly stated he/she was under the impression the stateroom had a sofa bed. I don't think they should be required to upgrade you for free, because whose to say the Pullman is only for children? Why not let the kids sleep in the regular bed and the adult in the Pullman? As far as Royal Caribbean is concerned, there are enough beds in the room for the people booked and it's not their concern that the parents (adults) don't want to give up the regular bed. Just a technicality and I don't think legally or morally they're going to feel the need to upgrade you just because you don't want to put yourself in the Pullman instead. Link to comment Share on other sites More sharing options...
Bizzybeez Posted February 10, 2015 #38 Share Posted February 10, 2015 On our last cruise, on Radiance of the Seas, our daughter was 3. Our cabin attendant told us she was not allowed to sleep on the pullman bed due to her age. I'm pretty sure there was also a sticker (or something silimar) on the bed stating the age limit. The first two nights, hubby slept on the pullman and my daughter slept in the big bed with me. The bed was so huge that we tried sleeping with her between us on the third night. We had plenty of room, so that's how we slept for the rest of the cruise. It gave us extra space to move around at night too as we didn't have to duck under the pullman every time we walked around that side of the bed / to the phone. They wouldn't have known if we had let her sleep in the pullman, but I wasn't going to risk it. If we had hit big seas during the night and she had rolled out, I would never be able to forgive myself if she was injured. Link to comment Share on other sites More sharing options...
clawmachine Posted February 10, 2015 #39 Share Posted February 10, 2015 On our last cruise, on Radiance of the Seas, our daughter was 3. Our cabin attendant told us she was not allowed to sleep on the pullman bed due to her age. I'm pretty sure there was also a sticker (or something silimar) on the bed stating the age limit. The first two nights, hubby slept on the pullman and my daughter slept in the big bed with me. The bed was so huge that we tried sleeping with her between us on the third night. We had plenty of room, so that's how we slept for the rest of the cruise. It gave us extra space to move around at night too as we didn't have to duck under the pullman every time we walked around that side of the bed / to the phone. They wouldn't have known if we had let her sleep in the pullman, but I wasn't going to risk it. If we had hit big seas during the night and she had rolled out, I would never be able to forgive myself if she was injured. Happy to see this because we plan on having our daughter sleep in between us as well. Was being on the "crack" of the two beds a problem? Link to comment Share on other sites More sharing options...
Bizzybeez Posted February 14, 2015 #40 Share Posted February 14, 2015 Happy to see this because we plan on having our daughter sleep in between us as well. Was being on the "crack" of the two beds a problem? No, not really. Our daughter didn't notice it at all and she was sleeping right on top of it. (She was only 3 though.) Link to comment Share on other sites More sharing options...
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