Jump to content

Online check-in has my daughter listed as a male


no1volman
 Share

Recommended Posts

We booked through a travel agent a few months ago for our June cruise. So I decided yesterday to go ahead and complete my online check-in. In doing so I noticed they have my 12 year old daughter listed as a male. There's no where online to edit or make the change. I sent our travel agent an email but she hasn't responded. Will this cause us any problems when we try to board the ship?

 

 

Sent from my iPad using Forums

Link to comment
Share on other sites

This happened with my son last year. I called the TA and they changed it but you could probably just call carnival as well and have them change it.

 

 

Sent from my iPhone using Forums

Link to comment
Share on other sites

My husband was listed as a female, my daughter was listed as Mrs and me as Miss. I called Carnival and they fixed all the mistakes.

 

Too bad the ship staff wasn't as competent. When I realized that my first name was wrong on my room key, I asked that my name be corrected as it was annoying to be called by the wrong name by all the Carnival staff.

 

Guest service gave me a hassle. They wanted two forms of government picture ID which I had locked away in my cabin safe. I refused to get it as it was their error and I had no wish to wait on the long line at the guest services desk again. We were at an impasse until I told them I would keep the incorrect card, continue to use it for all my on board charges,and then notify my credit card that the charges were fraudulent and not made in my name.

 

It was amazing how fast my records were pulled up and the computer corrected and my card reissued.

Link to comment
Share on other sites

My husband was listed as a female, my daughter was listed as Mrs and me as Miss. I called Carnival and they fixed all the mistakes.

 

 

 

Too bad the ship staff wasn't as competent. When I realized that my first name was wrong on my room key, I asked that my name be corrected as it was annoying to be called by the wrong name by all the Carnival staff.

 

 

 

Guest service gave me a hassle. They wanted two forms of government picture ID which I had locked away in my cabin safe. I refused to get it as it was their error and I had no wish to wait on the long line at the guest services desk again. We were at an impasse until I told them I would keep the incorrect card, continue to use it for all my on board charges,and then notify my credit card that the charges were fraudulent and not made in my name.

 

 

 

It was amazing how fast my records were pulled up and the computer corrected and my card reissued.

 

 

EXCELLENT!!

 

 

 

Sent from my iPhone using Forums mobile app

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Hurricane Zone 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...

If you are already a Cruise Critic member, please log in with your existing account information or your email address and password.