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Getting a room after boarding


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Hey all

Just wondering if it possible to book another room once on board we have one cabin with 4 in a cabin , but would maybe if price was good get a second room for the third and forth guests assuming the ships not sold out

 

 

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It can't hurt to ask, but really unlikely. These ships seem to sell out, these days. They make an effort to fill every cabin. Often by making upsell offers to the people who are booked, and pre cruise sales. In fact, at the desk on almost every cruise we've sailed in the last ten years, I've seen a small sign that says something like "This sailing is fully booked".

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Ask when you are at check-in; they can check with their supervisors. I wouldn't wait until you get on the ship

 

The check-in staff have no access to the sales system and no way to check cabin availability. Plus it would be very unfair to the others waiting in line to check in to occupy an agent for the time it would take to sell you an additional cabin were it even possible.

 

But the second sentence is true: do not wait until you get onto the ship. Call your TA (or RC if you booked direct) once you are under a month or so and see what the best price is. If the price is close to what you would pay, check again in a few days. But in the rare case there is still cabin availability when you get onboard, it will be going for rack rate.

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Once on board, just go to guest services. They can complete the transaction once they receive the final passenger manifest, just prior to departure.

 

That is assuming there are available cabins.

 

JKrise

Edited by JKrise
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I tried this once on a cruise. I was sharing a cabin with my parents and did not realize we had booked a cabin without a sofa bed. The third bed was a bunk bed. None of the three of us were in any shape to climb into a bunk bed.

 

I inquired about any available inside cabins. I was willing to pay the price to upgrade myself to a solo inside cabin. I expected to pay the prices advertised just before our cruise date. I was surprised to find that the amount they wanted me to pay for a vacant inside cabin was more than the three of us paid for our balcony cabin. It was full rate plus the extra fee for being a solo. the were however willing to apply my 3rd person rate amount paid toward the balance. overall they wanted over $2000. to move to the empty inside cabin on the ship.

 

 

The pursers desk did offer a solution, if we gave up our balcony cabin they would move us to one of the unsold family cabins at the very front of the ship for free. This cabin was much more comfortable. As they were helping us move I heard them calling another passenger and informing them that the balcony cabin they wanted to upgrade to just became available. So they obviously upsold our vacated cabin.

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Guess will monitor the price the week before , or so and go from there , as it stands we are happy just to be sailing again soon
I find that if there are rooms available prices tend to be lowest shortly after Final Payment, so look one to two months out. They are desperate to move product and will often have steep discounts (sometimes to less than the rate for 3rd & 4th passengers), but as the ship starts to fill up the prices then tend to rise, so the week before is usually too late. Of course if there are few rooms to be had, there will be no drop in prices. Nothing is guaranteed:cool:

 

Thom

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After check-in, but before boarding, ask to see the Pier Coordinator. If there are staterooms available for sale, this person can help.

 

Have you ever tried this? I only ask, because I tried this on one cruise and they didn't know what I was talking about. :confused: They told me to check at Guest Services, after I got on the ship.

 

When I asked at Guest Services, they told me there was nothing available but somehow they managed to find a suite, to give away, at Bingo. I didn't win.:(

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I just did this.

 

We are leaving on June 8 on Navigator. I originally booked on the kids sail free program with the 4 of us in one room. We wanted to switch to 2 cabins with 2 people in each one. This morning I called customer service and spoke with someone and she said that unfortunately because we were past final payment we could not do this unless we cancelled and rebooked and we would incur the cancellation penalty. I then called back to Crown and Anchor because they had left me a voicemail seeing if we were interested in an upgrade from an interior to an outside.

 

I spoke with a gentleman at C/A and he said that he wasn't sure if it would be allowed or not. We were willing to pay the difference if it was reasonable. I made a couple of mock bookings to see what was available and what types of rates I could get and saw that we could get 2 of the virtual balcony rooms for only $53 more than what we originally paid for one room. I explained this to J at C/A and after he spoke with someone else they were able to do this for us. It took about 45 minutes for him to make the changes and transfer the payments over and the best part was they ended up giving us $100 in OBC for each of the cabins.

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The pursers desk did offer a solution, if we gave up our balcony cabin they would move us to one of the unsold family cabins at the very front of the ship for free. This cabin was much more comfortable. As they were helping us move I heard them calling another passenger and informing them that the balcony cabin they wanted to upgrade to just became available. So they obviously upsold our vacated cabin.

That is definitely a situation where everyone wins!

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Have you ever tried this? I only ask, because I tried this on one cruise and they didn't know what I was talking about. :confused: They told me to check at Guest Services, after I got on the ship.

 

When I asked at Guest Services, they told me there was nothing available but somehow they managed to find a suite, to give away, at Bingo. I didn't win.:(

 

Bob's answer of the Pier Co ordinator is the correct one. The ships hands are tied when it comes to the suite to be given away at Bingo. You must understand that the suite is being held by the revenue department, and the money brought in from Bingo normally is more than the cabin is worth, hence the reason that it's Bingoed off!!

 

The Guest Services Manager will have a count of open cabins, if any, once the ship sails. He/she is the person to see.

 

Rick

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When I asked at Guest Services, they told me there was nothing available but somehow they managed to find a suite, to give away, at Bingo:(

 

They didn't quite "give" that suite away. As a previous poster pointed out, they generated significant revenues from that Bingo event.

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