zdcatc12 Posted July 19, 2014 #1 Share Posted July 19, 2014 If I go to the website and view cruises, insider deals, etc while logged in, the next day I always get a call from NCL. If I wanted to talk to someone I would have called in the first place. Is this normal? Can you not browse if you are logged in without getting bothered later. I never answer my phone, but they always leave a message on voicemail. It just seems annoying that they do that. Link to comment Share on other sites More sharing options...
Demonyte Posted July 19, 2014 #2 Share Posted July 19, 2014 Yes, unfortunately it seems to be. Link to comment Share on other sites More sharing options...
rc1973 Posted July 19, 2014 #3 Share Posted July 19, 2014 Yes, it just happened to me too. Link to comment Share on other sites More sharing options...
brian99 Posted July 19, 2014 #4 Share Posted July 19, 2014 This has happened to me several times. At least "NCL" shows up on caller id so I don't have to talk to them if I'm not interested. You can use a private browsing window when you visit ncl.com to avoid it. Link to comment Share on other sites More sharing options...
ColinIllinois Posted July 19, 2014 #5 Share Posted July 19, 2014 I've had that happen before and I politely told the girl on the phone I didn't desire call backs. She must have clicked some setting on my account because I received no further calls. Link to comment Share on other sites More sharing options...
punkincc Posted July 19, 2014 #6 Share Posted July 19, 2014 Is there some advantage to logging in when you visit the website? If not, just don't log in and avoid the calls. I never do unless I am logging into My NCL to looked at my booked cruises. You can browse or do dummy bookings without being logged in. I have never gotten a call. Link to comment Share on other sites More sharing options...
johnql Posted July 19, 2014 #7 Share Posted July 19, 2014 Is there some advantage to logging in when you visit the website? If not, just don't log in and avoid the calls. I never do unless I am logging into My NCL to looked at my booked cruises. You can browse or do dummy bookings without being logged in. I have never gotten a call. Exactly what I do (or don't do). Link to comment Share on other sites More sharing options...
Rosethorn40 Posted July 19, 2014 #8 Share Posted July 19, 2014 (edited) Yes, I got a call, but I am glad I spoke to the young man because they had a special promotion that I wasn't aware of, and not only am I booked on the Epic next fall, I got some nice perks that if I had waited to book would not have been available. Carnival does it too, but I have never gotten a call from Princess, HAL, or RCCL. Edited July 19, 2014 by Rosethorn40 Link to comment Share on other sites More sharing options...
PCLMassachusetts Posted July 19, 2014 #9 Share Posted July 19, 2014 Guess I am in the minority here. I have searched the NCL site many times, both logged in and not. Done dummy bookings etc. I have never received a call from NCL after. Link to comment Share on other sites More sharing options...
tinyrose Posted July 19, 2014 #10 Share Posted July 19, 2014 Guess I am in the minority here. I have searched the NCL site many times, both logged in and not. Done dummy bookings etc. I have never received a call from NCL after. I guess I am in the minority too. I have never received a call from NCL after searching, either logged in or not. I was searching for a cruise earlier so we will see if my "luck" has changed. Link to comment Share on other sites More sharing options...
SeaShark Posted July 19, 2014 #11 Share Posted July 19, 2014 If I go to the website and view cruises, insider deals, etc while logged in, the next day I always get a call from NCL. If I wanted to talk to someone I would have called in the first place. Is this normal? Can you not browse if you are logged in without getting bothered later. I never answer my phone, but they always leave a message on voicemail. It just seems annoying that they do that. In a nutshell, yes, it is perfectly normal. You have entered their store, and they respond as a brick and mortar store would. "Can I help you?" :) Is there some advantage to logging in when you visit the website? If not, just don't log in and avoid the calls. I never do unless I am logging into My NCL to looked at my booked cruises. You can browse or do dummy bookings without being logged in. I have never gotten a call. THIS. :D Link to comment Share on other sites More sharing options...
dobiemom Posted July 19, 2014 #12 Share Posted July 19, 2014 When I filled out my NCL profile, I stated that I work with a TA. I don't get calls from NCL. Link to comment Share on other sites More sharing options...
sebas030 Posted July 19, 2014 #13 Share Posted July 19, 2014 I guess I am in the minority too. I have never received a call from NCL after searching, either logged in or not. I was searching for a cruise earlier so we will see if my "luck" has changed. Minority here also !! Sent from my iPhone using Cruise Critic Forums mobile app Link to comment Share on other sites More sharing options...
zdcatc12 Posted July 20, 2014 Author #14 Share Posted July 20, 2014 Is there some advantage to logging in when you visit the website? If not, just don't log in and avoid the calls. I never do unless I am logging into My NCL to looked at my booked cruises. You can browse or do dummy bookings without being logged in. I have never gotten a call. I do it to see Insider Offers. Thought you had to log in to see those. Link to comment Share on other sites More sharing options...
JuneauWhatIMean Posted July 20, 2014 #15 Share Posted July 20, 2014 Nobody ever calls me. :(:confused::( Link to comment Share on other sites More sharing options...
SoutFloridaCruiser Posted July 20, 2014 #16 Share Posted July 20, 2014 Your not alone. I have received call from both NCL and Carnival basically the following day. When I talked to the Carnival rep about it, he said that he gets a notification that I logged in which he simply follows up primarily since there are no open bookings and to see if he can assist us. If you had an open booking, they usually do not call afterwards as your completing the check in, excursions etc. He also said that he was able to turn it off for a max of 2 weeks as I was OK with him calling as I usually use the cruise lines vacation planners. I would think they would have to stop calling you if you requested it. Then again, that's all hearsay. Link to comment Share on other sites More sharing options...
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