Nevleen Posted July 28, 2014 #1 Share Posted July 28, 2014 Anyone else having difficulty connecting to cruise personaliser? I use an iPad and have never experienced problems, but today I keep getting the message to make sure I have inserted into HDML? Tried OH as well with no luck. Have been using it for months without receiving this message. Any advice appreciated.:confused: Link to comment Share on other sites More sharing options...
SDadw01 Posted July 28, 2014 #2 Share Posted July 28, 2014 I have just logged on successfully :) Link to comment Share on other sites More sharing options...
Bacardi.. Posted July 28, 2014 #3 Share Posted July 28, 2014 I have just tried with Safari and it gave me errors. However mercury browser allows me to log in ok though both on ipad Link to comment Share on other sites More sharing options...
shallwe Posted July 28, 2014 #4 Share Posted July 28, 2014 I have just logged on successfully :) Same here, no problem. Apparently clearing out your cache may solve the problem. Never had to try as I've never had the problem...............yet! Link to comment Share on other sites More sharing options...
Devon Doll Posted July 28, 2014 #5 Share Posted July 28, 2014 Same here, no problem. Apparently clearing out your cache may solve the problem. Never had to try as I've never had the problem...............yet! I find it always works with Chrome rather than Safari. Link to comment Share on other sites More sharing options...
cuzzie Posted July 28, 2014 #6 Share Posted July 28, 2014 I had trouble too but managed to get in using my husbands name!! :D Link to comment Share on other sites More sharing options...
Nevleen Posted July 28, 2014 Author #7 Share Posted July 28, 2014 Thank you everyone. I did eventually get on. I gave up as I had to go out but it worked whenever I got back. Tried most of your suggestions to no avail, earlier. However all is well, now! Thank you everyone again.:) Link to comment Share on other sites More sharing options...
majortom10 Posted July 28, 2014 #8 Share Posted July 28, 2014 P&O did have problems wit their website first thing in the morning at about 0830 for a short while. Link to comment Share on other sites More sharing options...
sanmarco Posted July 29, 2014 #9 Share Posted July 29, 2014 We had the same problem .Could not access on IPad but accessed on our main computer Link to comment Share on other sites More sharing options...
Elviex Posted July 29, 2014 #10 Share Posted July 29, 2014 Having problems this morning, but will keep trying. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Nevleen Posted July 29, 2014 Author #11 Share Posted July 29, 2014 It's interesting on FAQ's P&O say you cannot access from iPads but I've been doing it for over two years! Are they that far behind? :) Link to comment Share on other sites More sharing options...
Elviex Posted July 29, 2014 #12 Share Posted July 29, 2014 Newleen, it just seems to vary, mostly I have no trouble accessing via my iPad but occasionally I do. It doesn't last long though. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Nevleen Posted July 30, 2014 Author #13 Share Posted July 30, 2014 Newleen, it just seems to vary, mostly I have no trouble accessing via my iPad but occasionally I do. It doesn't last long though. Sent from my iPad using Forums Thank you Elviex I too have used the iPad with no trouble up till now. As you say it didn't last long. Just frustrating the first time not knowing it can happen! :) Link to comment Share on other sites More sharing options...
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