chars Posted November 27, 2014 #1 Share Posted November 27, 2014 I am trying to prebook the beverage package for my husband and I on our Christmas cruise on the Explorer. It says "unable to add to cart please call customer service" Does anyone have any idea why I can't order this? Link to comment Share on other sites More sharing options...
Clarea Posted November 27, 2014 #2 Share Posted November 27, 2014 May just be another website issue. You can call Royal to purchase the package, or just wait to purchase on board. They don't run out of packages.:) Link to comment Share on other sites More sharing options...
Merion_Mom Posted November 27, 2014 #3 Share Posted November 27, 2014 I am trying to prebook the beverage package for my husband and I on our Christmas cruise on the Explorer. It says "unable to add to cart please call customer service" Does anyone have any idea why I can't order this? May just be another website issue. You can call Royal to purchase the package, or just wait to purchase on board. They don't run out of packages.:) Yes, definitely a glitch. After reading your post, I went and tried to purchase a package for my cruise that leaves on Monday. No problem. Give them a call on Friday. Happy Thanksgiving. :) Link to comment Share on other sites More sharing options...
Ocean Boy Posted November 27, 2014 #4 Share Posted November 27, 2014 May just be another website issue. You can call Royal to purchase the package, or just wait to purchase on board. They don't run out of packages.:) And they most certainly don't run out of alcohol.:eek: Link to comment Share on other sites More sharing options...
DandY2C Posted November 27, 2014 #5 Share Posted November 27, 2014 And they most certainly don't run out of alcohol.:eek: Strange too that I wanted to see the beverage packages available for the Dubai to Singapore and all they offered was the water and drink refill...no alcohol. ? Ie selection at all.?:confused: Link to comment Share on other sites More sharing options...
monctonguy Posted November 27, 2014 #6 Share Posted November 27, 2014 It has happned to me almost everytime...just go back and try again later. Or sometimes even when it gives you that message, if you look in your cart, you will still see the package there for payment options.... Link to comment Share on other sites More sharing options...
roxette Posted February 2, 2015 #7 Share Posted February 2, 2015 Strange too that I wanted to see the beverage packages available for the Dubai to Singapore and all they offered was the water and drink refill...no alcohol. ? Ie selection at all.?:confused: I'm on the same cruise and have the same "problem". I e-mailed the norwegian Royal office and was told that it is because of alcohol laws. Can anyone confirm? Thanks. Link to comment Share on other sites More sharing options...
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