Gappleby Posted December 23, 2014 #1 Share Posted December 23, 2014 For those who are interested, I received the below via e-mail today. This is for an Owner's Suite so it includes the liquor selections: Good Afternoon , Below are some of the complimentary amenities that will be made available to you, our valued Haven & Suites guests. We have several options and it would be my pleasure to assist you with pre arranging everything for your upcoming sailing onboard the Norwegian Star on January 19, 2015. Please select your preferences from the menu below. In addition to the luxurious feather pillows in your suite, you can also select from the following pillow options: Pillow Options Overfilled Firm - firm but not too hard Climarelle - body temperature regulating Ultra Foam - deluxe memory Reading Wedge Hypo-Allergenic Coffee Regular Decaffeinated Tea Chamomile Green Black Lemon Water Still Sparkling Extra Towels Washcloths Hand Bath Please choose 3 bottles from the list below. Liquor Beefeater Gin Grant’s Blended Scotch Whiskey Smirnoff Vodka Jim Beam Bourbon Seagram’s 7 Crown Bacardi Superior Rum Cazadores Blanco Tequila Dry White Vermouth Sweet Red Vermouth Harvey’s Bristol Cream Sherry Sandeman Reserve Port Jameson Irish Whiskey Kahlua North & South By Norwegian, Sauvignon Blanc California North & South By Norwegian, Merlot California Sodas Pepsi Diet Pepsi Sierra Mist Soda Orange Soda Tonic Water Ginger Ale Club Soda Also, please advise me of any additional interest in our Mandara Spa Services, Art Gallery, or Specialty Dining. It would be my pleasure to make these arrangements for your upcoming sailing. Please advise me of your estimated time of arrival to the port on the day of embarkation so that I may advise the shipboard team. If you have any questions or requests please feel free to contact us at NorwegianConciergeDesk@ncl.com. Regards, Arthur Paris Link to comment Share on other sites More sharing options...
sassyredhat Posted December 23, 2014 #2 Share Posted December 23, 2014 Nice. We haven't received ours yet. Patti Link to comment Share on other sites More sharing options...
rvsullivan Posted December 23, 2014 #3 Share Posted December 23, 2014 They sometimes forget to send them out. You can email at the address posted in the OP's post and they will get back to you. It is hit or miss how well they take care of your requests. If not, the butler will fix you up as soon as you board. Two weeks ago they took care of about 50% before we boarded and the rest the first afternoon. Link to comment Share on other sites More sharing options...
Rare countess5 Posted December 24, 2014 #4 Share Posted December 24, 2014 We sail on the Getaway Aft Penthouse Suite on January 31st and not received the e-mail. I guest we are one of the missed! :D Will need to e-mail them, thanks for posting the e-mail address. Link to comment Share on other sites More sharing options...
Linda the Book Lover Posted December 24, 2014 #5 Share Posted December 24, 2014 Nice. We haven't received ours yet. Patti Just a guess but I think it may be around 30 days from our sail date that an email goes out. I will post on our roll call when I get mine and hopefully you will do the same. We are getting closer!! :D Link to comment Share on other sites More sharing options...
cmdchiefthom Posted December 24, 2014 #6 Share Posted December 24, 2014 We sail on the Getaway Aft Penthouse Suite on January 31st and not received the e-mail. I guest we are one of the missed! :D Will need to e-mail them, thanks for posting the e-mail address. We're on the same cruise with you, also in an aft corner Penthouse suite on deck 11, portside. You should be receiving a welcome letter in the mail containing your personalized luggage tags as well as the email address to contact the pre-cruise concierge with your pillow requests etc.;) Link to comment Share on other sites More sharing options...
Rare countess5 Posted December 25, 2014 #7 Share Posted December 25, 2014 Thanks Thom, we are on deck 12 opposite side, I will check the mail when we get home next week. As all on the roll call, really looking forward to the cruise! :) Link to comment Share on other sites More sharing options...
mearsfansinboise Posted March 17, 2015 #8 Share Posted March 17, 2015 We sail on Sunday (first time in a suite), and have not received the e-mail or letter for pre-cruise selections. I was looking forward to that in my anticipation and excitement of being in a suite. But, it's not a big deal to not get it, right? I can still choose pillows when we get there and whatnot? Nothing major I am missing out on by not getting it? Link to comment Share on other sites More sharing options...
watchdiva Posted March 17, 2015 #9 Share Posted March 17, 2015 No worries mearsfansinboise! Everything can/will be taken care of when you embark. Just let your cabin steward, butler and concierge know what you wish to be done and it will be handled! Link to comment Share on other sites More sharing options...
rvsullivan Posted March 17, 2015 #10 Share Posted March 17, 2015 We sail on Sunday (first time in a suite), and have not received the e-mail or letter for pre-cruise selections. I was looking forward to that in my anticipation and excitement of being in a suite. But, it's not a big deal to not get it, right? I can still choose pillows when we get there and whatnot? Nothing major I am missing out on by not getting it? Did you book with a TA? If so, the package is sent to them. If you wish, send an email now to the pre concierge listed in the above post and they will still take care of it. Link to comment Share on other sites More sharing options...
cadien Posted March 17, 2015 #11 Share Posted March 17, 2015 (edited) We sail on Sunday (first time in a suite), and have not received the e-mail or letter for pre-cruise selections. I was looking forward to that in my anticipation and excitement of being in a suite. But, it's not a big deal to not get it, right? I can still choose pillows when we get there and whatnot? Nothing major I am missing out on by not getting it? Did you receive the priority luggage tags in the mail? I ended up emailing the address on the letter that came with the tags when the selection email didn't arrive and received two copies -- from different reps -- the next day. Pillows would be easy to deal with on board, though. We just had a couple requests specific to sail away. Edited March 17, 2015 by cadien Link to comment Share on other sites More sharing options...
mearsfansinboise Posted March 17, 2015 #12 Share Posted March 17, 2015 Did you book with a TA? If so, the package is sent to them. If you wish, send an email now to the pre concierge listed in the above post and they will still take care of it. I did book with a TA - she sent me the luggage tags ... priority boarding something .... but I did not receive the letter/email. We will email; thanks! Link to comment Share on other sites More sharing options...
mearsfansinboise Posted March 17, 2015 #13 Share Posted March 17, 2015 Did you receive the priority luggage tags in the mail? I ended up emailing the address on the letter that came with the tags when the selection email didn't arrive and received two copies -- from different reps -- the next day. Pillows would be easy to deal with on board, though. We just had a couple requests specific to sail away. Yes - got the luggage tags from my TA. Thanks! Link to comment Share on other sites More sharing options...
mearsfansinboise Posted March 17, 2015 #14 Share Posted March 17, 2015 No worries mearsfansinboise! Everything can/will be taken care of when you embark. Just let your cabin steward, butler and concierge know what you wish to be done and it will be handled! Thanks! Link to comment Share on other sites More sharing options...
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