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Norwegian Jewel Review 01/03/2015


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Norwegian Jewel Review 01/03/2015

 

My wife and I booked our cruise two weeks prior to sailing We're in our 60's and have cruised since 2006. This was our first cruise on Norwegian Cruise Lines (NCL). We usually cruise on Carnival Cruise Lines but were looking forward to experience NCL style cruising. We had an ocean view cabin on deck 5 and also had the Ultimate Beverage as part of our cruise package. The itinerary was Cozumel, Belize, and Trujillo Honduras.

 

We drove to the cruise terminal on the day of the cruise from Granbury, Texas. The cruise terminal located near La Porte, Texas is called the Bayport Cruise Terminal. It is located in a remote area that is without any other businesses other then the cruise terminal and a parking lot. Don't count on being able to buy any last minute items you may need before boarding from a nearby gas station or convenience store because there are none near the cruise terminal.

 

We arrived at the terminal around 11:00 AM and parked without problems. We had reserved our parking space online for $75.00. We did not drop off any luggage with the terminal porters. We carried our luggage thru security without difficulty and after only a few minutes of waiting we had our key card to our room and a boarding group number. We sat for no more then 30 minutes then our boarding number was called.

 

We walked into the ship carrying our luggage and went to our cabin to drop them off. Our cabin was not ready, but our cabin steward allowed us to drop off our luggage in our room. There was a announcement for the passengers saying the cabins were not going to be ready until 1:30 PM.

 

We went to the Tsar's Palace dining room for lunch which was one of two main dining rooms. The other main dining room is called the Azura. The Tsar's Palace dining room was very nice and nearly empty. We read online that most people went to the buffet on deck 12 for their lunch and didn't know lunch was also served in the Tsar's Palace. Lunch is served Restaurant style from a menu with a starter, entree, and dessert.

 

There was one difference between the two dinning rooms. Tsar's Palace has a stricter dress code then the Azura dinning room in the evenings. You can't wear shorts at the Tsar's Palace in the evenings except on the first night when most people are still waiting for their luggage. Both dinning rooms allowed shorts during breakfast and lunch, but only the Azura allowed shorts in the evenings.

 

The following dinning facilities are complimentary:

 

Azura

Garden Cafe (Buffett)

Great Outdoors

O'Sheehan's Bar and Grill

Tsar's Palace

==============================

 

Extra Cost dinning facilities

 

Cagney's Steakhouse $30.00 per person

Chin Chin Asian Fusion $15 per person

Let Bistro French $20.00 per person

La Cucina Italian $15 per person

Modemo Brazilian $20 per person

Mongolian Hot Pot $15 per person

Sushi Bar A La Carte.

Teppanyaki $25 per person

 

There are also 13 different bars located on the ship. We liked the Spinnaker bar because of the great views. Located on deck 13 near the bow of the ship, it offers full bar service as well as generous comfortable seating with panoramic views from the front of the ship.

 

We ate multiple times in the Tsar's Palace and Azura main dining rooms. We preferred the Azura dinning room because we could wear shorts in the evenings. The menu was the same for both restaurants. Service took about one hour in either restaurant . Both included bar service.

 

The Garden Cafe Buffett was very nice. We liked the way it was set up with multiple, separate stations for the various food items. One station for desserts, one for salads, one for sandwiches, one for wok cooking, and one for other hot foods. There was also a children's area with everything set up for kids. Tables, chairs, and Buffett items there were all at a child's height. It was popular with families with small children. Soft serve ice creams with a variety of toppings were available. During lunch it seemed there was a crew member who served the ice cream. Between meal times the ice cream was self serve.

 

The ship had a live band playing in the pool area several times during the cruise. I'm not sure if the band was playing every day or not, but we saw it several times when we were in the pool area. During the evening shows there was also a 7 piece band providing the music for the main production magic show

 

The TV in the cabin was a flat screen model complete with remote with sleep timer. The channel selection was limited compared to what have experienced on other cruise lines. This by itself is not a big issue for us.

 

What we viewed as a problem was the only channel that showed national network shows. It would start showing a show like The Big Bang Theory and without warning after about 15 minutes into the show, it would switch to something like The Mentalist. After you got over the previous show being terminated before the end of the show and started watching The Mentalist, it would suddenly terminate before the normal ending and jump to another show. I don't think we ever managed to see a show end normally for the whole week.

 

We don't sit in our cabin all day watching TV, but like we watch some TV before going to sleep and enjoy seeing what shows are available when they don't terminate suddenly and jump to another unrelated show. Not a deal breaker for us, maybe there was a problem with the TV, it wasn't anything worth complaining to Guest Services. Just something we noticed and didn't care for.

 

I'm not going to write much about the cruise ports, we've been to Cozumel and Belize many times but had not been to the NCL port of Trujillo where we were tendered. The tender process for NCL was very organized compared to Carnival tender operations we have been on. Trujillo appears to be a new port for NCL and there was very little to be seen right at the port.

 

Getting off the ship at the end of the cruise was easy and quick. Diamond and Platinum passengers are allowed off the ship first. Then passengers who are carrying ALL of their luggage are allowed to leave the ship and proceed thru Customs. We were off the ship by 7:15 AM and on the road home by 7:30 AM.

 

We noticed there were more Customs agents manning all of the Customs stations in the terminal. At the Carnival terminal we noticed there are not enough Customs agents to man all the Customs stations on numerous occasions which can really slow down getting thru Customs.

 

Our overall impression of the Jewel was favorable with the exception of the FreeStyle dinning which we did not care for, although many cruisers seem to like it.

 

A major part of cruising for us is meeting new friends during meal times and especially during the evening meal. We like to compare our day with our table mates, find out what excursions they took and finding out if they enjoyed them. We prefer assigned seating at a specific time and sharing a table with other cruisers. Not everyone may like that style of dining, but it's what we like. That alone will keep us from cruising with Norwegian again.

 

To sum things up, we liked most everything on the Jewel. The food was decent and would of been even better if delivered to our table while it was hot. The shows were great, the live music near the pool and during in the main theater for the magic show was great.

 

The only really negative thing for us was the FreeStyle dinning, and we knew it was going to be different then Carnivals dinning with assigned seating and assigned times. We thought we would give it a try and see if we liked it. Turns out FreeStyle dinning is not for us, but that's just our opinion and opinions are like belly buttons... everyone has one.

 

 

Keep on cruising

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Thank you for taking the time to write such a thoughtful, thorough review. We sail in 4 weeks and I can't wait!

 

You are absolutely correct about the Freestyle dining. We have only ever cruised Norwegian, and have no desire whatsoever to try set dining times and eating with strangers. I give you props for trying something new! :)

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opinions are like belly buttons... everyone has one.

 

Like this expression!:D

 

Personally, the thought of sitting with the same people for a whole cruise and being told when to eat does not appeal at all - each to their own however.

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With only a couple weeks to go, we enjoy all reviews of the Jewel . Thanks for taking the time to write your opinion.

 

We have been on NCL a couple of times years ago and thought we would try the freestyle dining experience and the more casual dress code.

 

If you have any other after thoughts chime back in..Again Thanks

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