A question about booking...

[ldl05]

Hi all! I booked the Oasis in October using an online travel agency. I made the mistake of naming that agency yesterday and my post was removed...😳my bad!!! I usually book directly through RCCL. My question is as follows: I have all my preferences (bed arrangement, special diet, etc.)in my RCCL account, but they aren't listed on my reservation, nor is my C&A number. Do I just need to contact the TA and have this info adjusted? Thanks so much for your help!

 

 

 

 

 

 

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[Clarea]

Hi all! I booked the Oasis in October using an online travel agency. I made the mistake of naming that agency yesterday and my post was removed...😳my bad!!! I usually book directly through RCCL. My question is as follows: I have all my preferences (bed arrangement, special diet, etc.)in my RCCL account, but they aren't listed on my reservation, nor is my C&A number. Do I just need to contact the TA and have this info adjusted? Thanks so much for your help!

Yes, contact the travel agent to fix your C&A number and preferences.

[Beachin2]

Log into your RCCL account. Hit the "don't see my reservation" link. Add the reservation number (not the TA's but RCCL's) ship, etc. It will import the cruise details into your account and link with your C&A.

 

Edit to add: You won't be able to see pricing, etc. but everything else is there.

Edited January 19, 2015 by Beachin2

[Kdiamond55]

Agreed with above. We almost always book via online TA and have no issues booking anything ship-related on RCCL's site or having our C&A numbers linked.

[ldl05]

Thanks...I had entered the reservation into My Cruises, but the info still wasn't transferring. Called TA and all is taken care of 😊

 

 

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