84 yrs old died after being put off a cruise.

[richleeds]

I think your CAPS LOCK is serving you better than your memory.

 

 

Sent from my iPhone using Tapatalk

[so,ton saint]

SO sorry richleeds was working to day with OCEANA and BOUDICCA trying my best COYR HOWARD

[tjwa]

IF MY MEMORY SERVE,S ME WELL I CAN REMEMBER SERVING ON CRUISE SHIP RML ANDES IN THE CARIBBEAN WE HAD TWO DEATH,S AT SEA THE SHIP WOULD STOP I THINK IT WAS A SUNDAY, AND YOU COULD HEAR THE PLOP :eek: I WAS TOLD IT WAS DONE PROPERLY IE PLUGED AND WEIGHTED :eek: AS THE SHIP DID NOT HAVE THE FACILITY,S TO KEEP THE PERSON,S IN THE FREEZER BACK TO THE UK. GETTING OF THIS SUBJECT THE OCEANA LOOK,S NICE WITH HER BLUE STACK AND HER UNION FLAG ON THE BOW,S . MORE PROBLEM,S WITH BOUDICCA TELL YOU LATER, IE NO HEATING ON THE SHIP.

 

Thanks for the information and caps lock doesn't bother me.

 

BTW thanks also for the valuable info on Dock Gate 4 a couple of months ago.

Edited February 7, 2015 by tjwa
changed comma to FULLSTOP

[richleeds]

SO sorry richleeds was working to day with OCEANA and BOUDICCA trying my best COYR HOWARD

 

No worries, Saint, I just wasnt sure if you knew it was on.

[RJChatsworth]

One thing, I suggest, everyone seems to be missing, however appalling they consider it to be, is statistics and marketing.

 

On QE-2 just before it was retired, the chief medical officer, who had been on the ship for donkey's years gave a talk. Those who have travelled on that ship would know who I am writing about, said that anyone who was taken ill, which was considered more than a normal cough, cold etc, was taken off the ship as soon as possible. The last thing they wanted was anyone dying on the ship because it wasn't good for the statistics!

 

Perhaps it is still the same!

[tjwa]

No worries, Saint, I just wasnt sure if you knew it was on.

 

Then why didn't you say that in the first place.

 

Keep up the good work.:rolleyes:

Edited February 7, 2015 by tjwa

[richleeds]

One thing, I suggest, everyone seems to be missing, however appalling they consider it to be, is statistics and marketing.

 

 

 

On QE-2 just before it was retired, the chief medical officer, who had been on the ship for donkey's years gave a talk. Those who have travelled on that ship would know who I am writing about, said that anyone who was taken ill, which was considered more than a normal cough, cold etc, was taken off the ship as soon as possible. The last thing they wanted was anyone dying on the ship because it wasn't good for the statistics!

 

 

 

Perhaps it is still the same!

 

 

Dying or not they are ill equipped to deal with anything other than basic issues and critical emergencies such as resus and stabilisation until they can be offloaded.

 

 

 

 

Sent from my iPhone using Tapatalk

[so,ton saint]

Thank,s every body time to watch m.o.t.d please take care of yourself and each other and remember it,s not the ship,s that pass in the night it,s the night,s that pass in the ship,s howard

[tjwa]

Excellent, enjoy the match.

[PRINCESSTHE BEST]

There are a few places in the world that I would not like to be abandoned in and Mexico is one of them. At one stage I think some cruise lines suspended visits to Mexican ports. It will be interesting to see if any legal action by the passenger follows. Lots of passengers suffered from the Arcadian cough a few years ago when on the last leg of the world cruise. Not very nice hearing loads of people coughing all the time.:(

[tuppence]

Nobody with any heart or feeling can think it's right to make an 84 year lady with a chest infection leave the security of the medical centre on a British Ship for a Mexican hospital when she was stable and hopefully getting a bit better after her intravenous antibiotic treatment on board. Another few days of care on board may have made her be able to get to her hotel in San Francisco and even enjoy a day there. If she had been on a six day trans Atlantic crossing what would P & O have done?? Oh yes taken care of her! As a couple who have cruised many times all I can think of is the fear that poor lady must have felt :mad:

[richleeds]

Nobody with any heart or feeling can think it's right to make an 84 year lady with a chest infection leave the security of the medical centre on a British Ship for a Mexican hospital when she was stable and hopefully getting a bit better after her intravenous antibiotic treatment on board. Another few days of care on board may have made her be able to get to her hotel in San Francisco and even enjoy a day there. If she had been on a six day trans Atlantic crossing what would P & O have done?? Oh yes taken care of her! As a couple who have cruised many times all I can think of is the fear that poor lady must have felt :mad:

 

She died. The Dr was probably very aware her condition was deteriorating when he made the decision to offload her.

 

There is no "medical centre" on board, there is a room with a few basic drugs and a defib and sutures etc and a single Dr with a nurse - they are not able to provide 24 hour care.

 

Of course it was awful the lady died and we all feel desperately sorry for the family involved who probably felt very helpless in a foreign country.

 

Once offloaded it is down to your insurance company as to where you are treated and they would have been in a position to fly her to Miami for example for better care if they felt that appropriate and she was stable enough for the journey.

 

P&O were never going to come out smelling of roses on this one, if they kept her onboard and she died the family would be questioning why the Dr didnt offload her when he had chance at a port to a fully functional hospital and instead kept her onboard with a single Dr and limited care and limited facilities.

[English Voyager]

If one reads the report in the Daily Mail.

 

The lady's husband , Mr Robinson, stayed on board the Arcadia to oversee the hotel and flight arrangements that had been booked in/from San Francisco.

 

Mrs Robinson, and her daughter and son-in-law, Mr and Mrs Wright, were off loaded in Mexico on the 27 January.

 

Mrs Robinson was discharged by the Mexican hospital on the 30 January.

 

The family made their way to San Francisco to find that P & O had cancelled their booked hotel and flight because Mr and Mrs Wright, and Mrs Robinson had left the ship.

 

Why?

The husband Mr Robinson was still on board.

 

Mrs Robinson died in the San Francisco hotel apparently of a cardiac arrest on the 31 January.

[the english lady]

She died. The Dr was probably very aware her condition was deteriorating when he made the decision to offload her.

 

There is no "medical centre" on board, there is a room with a few basic drugs and a defib and sutures etc and a single Dr with a nurse - they are not able to provide 24 hour care.

 

Of course it was awful the lady died and we all feel desperately sorry for the family involved who probably felt very helpless in a foreign country.

 

Once offloaded it is down to your insurance company as to where you are treated and they would have been in a position to fly her to Miami for example for better care if they felt that appropriate and she was stable enough for the journey.

 

P&O were never going to come out smelling of roses on this one, if they kept her onboard and she died the family would be questioning why the Dr didnt offload her when he had chance at a port to a fully functional hospital and instead kept her onboard with a single Dr and limited care and limited facilities.

 

This was my thought exactly. P and O would never come out of this looking good.

What we have on ships now is about on a par with a GP's surgery here.

If you had an elderly relative who your GP thought was getting worse, would you say no I will stick with you or would you say get them to a hospital asap.

Who do you trust a medical person, or a family member.

I was was also going to agree that once off the ship it is down to their insurance company as to what sort of arrangements were supplied.

There was a thread running on one of the other sites about someone who reading between the lines -paid a saver fare. Wife had a very bad accident . P and O were not letting them change to a different cruise (as per the t and c of saver fares). Their insurance was not being helpful at all-but hey lets complain about P and o.

[Josy1953]

So sad P.O. put the lady of the ship.

 

Was she too ill to stay on board until the ship docked in San Francisco? Seems like many on board had the cough as well.

 

And, just curious, what happens when a PAX dies on board?

 

We were on Queen Mary 2 years ago and there were 2 deaths on board, the first just before we were due to sail from Tenerife and the second at sea. The ship was delayed at Tenerife for over 4 hours to remove the body and to allow the local police to come on board to establish what had happened, the one at sea was off loaded at the next port (presumably it was flown back to the UK. In both cases the family with the unfortunate passenger left the ship with the body.

[AchileLauro]

Nobody with any heart or feeling can think it's right to make an 84 year lady with a chest infection leave the security of the medical centre on a British Ship for a Mexican hospital when she was stable and hopefully getting a bit better after her intravenous antibiotic treatment on board. Another few days of care on board may have made her be able to get to her hotel in San Francisco and even enjoy a day there. If she had been on a six day trans Atlantic crossing what would P & O have done?? Oh yes taken care of her! As a couple who have cruised many times all I can think of is the fear that poor lady must have felt :mad:

 

Arcadia is not a British ship, she is registered in Bermuda and owned by a U.S. Corporation.

 

As you say there is only a medical centre on the ship and not a hospital. It's an unfortunate trait of the British to look down on other countries and describe them as third world, when in actual fact the medical facilities available may be better than available in the U.K. I wouldn't be at all surprised to learn in this case if the actual problem was more related to the inadequacies of the insurance policies taken out.

[richleeds]

Arcadia is not a British ship, she is registered in Bermuda and owned by a U.S. Corporation.

 

As you say there is only a medical centre on the ship and not a hospital. It's an unfortunate trait of the British to look down on other countries and describe them as third world, when in actual fact the medical facilities available may be better than available in the U.K. I wouldn't be at all surprised to learn in this case if the actual problem was more related to the inadequacies of the insurance policies taken out.

 

A lot of the hospitals locals use in the Caribbean/Mexico are not too good but the private hospitals are often of a high standard.

 

They LOVE insurance claims coming in, its a great source of revenue and virtually a blank cheque. So the best Dr's are given, the best rooms, service etc, it would only be after many 1000's of £ spent that the insurance company might prick its ears up and send a UK Specialist out to review the care of the patient.

 

The only flip side to this was a programme I saw recently, it was showing hospitals in Greece carrying out procedures and surgery that wasnt needed to extract more cash from the insurance company.

 

Scammers everywhere.

[kathsmum]

About 5 years ago we were travelling to the Caribbean and back with friends. Whilst down there our friend developed a severe problem with his foot - toes became swollen and turned purple. It wasn't until we had left the Caribbean that he sought medical attention as there was no way he was getting off at somewhere like St Vincent. The attention he got on board was excellent, but of course there was only so much they could do - it is not a hospital. When we got to Madeira, he was taken off the ship by ambulance to the local hospital with a letter from the ships doctor. The problem was caused by a thrombosis in his leg (caused by smoking - he was a very heavy smoker at the time). Even there the hospital was not equipped to deal with his problem - all they were going to do was the same as on board and get him flown back to England. Luckily (our friend is not someone you would argue with), they had not surrendered their cruise cards and were able to get back on board.

[buchananglasgow]

One thing, I suggest, everyone seems to be missing, however appalling they consider it to be, is statistics and marketing.

 

On QE-2 just before it was retired, the chief medical officer, who had been on the ship for donkey's years gave a talk. Those who have travelled on that ship would know who I am writing about, said that anyone who was taken ill, which was considered more than a normal cough, cold etc, was taken off the ship as soon as possible. The last thing they wanted was anyone dying on the ship because it wasn't good for the statistics!

 

Perhaps it is still the same!

The Princess health form you have to sign to get onboard at the terminal check in asks, 2 question, now 3 due to Ebola, that do you have a cough or cold.

Seems like if you tick yes to that question they won't let you on the ship.

[Bollinge]

What we have on ships now is about on a par with a GP's surgery here.

 

It has always been the policy of all cruise ships to off-load any more than slightly under-the-weather pax at the earliest opportunity!

 

The ship's hospital is well-equipped to deal with many medical situations, but they do not dare do so for fear of being sued for negligence!

 

"There are a wide range of medical facilities on board our ships including:

• ECG
  
• Nebuliser
  
• Oxygen
  
• X-Ray
  
• Pathology including blood tests such as INR, FBC (full blood count), U&E (urea & electrolytes) and LTF (Liver function test)
  
• In-patient Ward
  
• 24 hr Emergency Medical Services
  
• Variety of medication
  
• Administer injections (e.g insulin)
  
• Defibrillator
  

These facilities are not intended or designed to provide ongoing treatment of pre-existing medical conditions.

All our Doctors and Nurses on board our ships are fully qualified and trained to assist in emergency situations.

There is typically one Senior Doctor, one Doctor and approximately three nurses on board. The number of medical staff is dependent on the size of the ship."

Edited February 8, 2015 by Bollinge

[kalos]

Once offloaded it is down to your insurance company as to where you are treated and they would have been in a position to fly her to Miami for example for better care if they felt that appropriate and she was stable enough for the journey.

 

P&O were never going to come out smelling of roses on this one .

 

I agree and it begs the question .. "Where the hell were they, when this family needed them ?"

 

The insurance company wants naming and shaming ,so we can avoid companies like this ,They did Nothing at all when you read the article.

 

Daily Mail ..."Mrs Robinson, who used to run a greetings card shop, was taken to a private hospital that demanded $15,000 upfront to start treatment.

She suffered ‘unnecessary fear and panic’ over what her daughter said appeared to be ‘sub–standard’ care, adding: ‘They didn’t even wash her for three days.’

 

Mr Wright, a haulage contractor, said they struggled to get help from their travel insurance so were forced to pay for hotels and medical bills and claim it back later.

He added: ‘I had to transfer our savings to the hospital … The insurance company was taking too long."

[terrierjohn]

Kalos quoted

Mr Wright, a haulage contractor, said they struggled to get help from their travel insurance so were forced to pay for hotels and medical bills and claim it back later.

He added: ‘I had to transfer our savings to the hospital … The insurance company was taking too long."

 

Insurance companies, like cruise lines, are subject to scrutiny by their shareholders, so they will always want to ensure that they are not being asked to pay out more than necessary.

So why do you want to name and shame them more than P&O?

[English Voyager]

I agree and it begs the question .. "Where the hell were they, when this family needed them ?"

 

The insurance company wants naming and shaming ,so we can avoid companies like this ,They did Nothing at all when you read the article.

 

Daily Mail ..."Mrs Robinson, who used to run a greetings card shop, was taken to a private hospital that demanded $15,000 upfront to start treatment.

She suffered ‘unnecessary fear and panic’ over what her daughter said appeared to be ‘sub–standard’ care, adding: ‘They didn’t even wash her for three days.’

 

Mr Wright, a haulage contractor, said they struggled to get help from their travel insurance so were forced to pay for hotels and medical bills and claim it back later.

He added: ‘I had to transfer our savings to the hospital … The insurance company was taking too long."

 

I don't see how the Travel Insurance Company can be criticised.

 

I have cover with a very reputable Company.

 

In 2006 my brother was rushed into hospital in Vancouver.

 

As he was being treated in A & E, I was informed that I had to go to the admin office and provide them with my credit card details.

 

He was admitted as an inpatient.

 

I was advised by my Insurance Company that it would be several days before arrangements could be made for the Company to be directly invoiced by the hospital for medical bills.

 

Any amounts paid by me in the interim would have to be claimed upon our return to the UK.

[the english lady]

It has always been the policy of all cruise ships to off-load any more than slightly under-the-weather pax at the earliest opportunity!

 

The ship's hospital is well-equipped to deal with many medical situations, but they do not dare do so for fear of being sued for negligence!

 

"There are a wide range of medical facilities on board our ships including:

• ECG
  
• Nebuliser
  
• Oxygen
  
• X-Ray
  
• Pathology including blood tests such as INR, FBC (full blood count), U&E (urea & electrolytes) and LTF (Liver function test)
  
• In-patient Ward
  
• 24 hr Emergency Medical Services
  
• Variety of medication
  
• Administer injections (e.g insulin)
  
• Defibrillator
  

These facilities are not intended or designed to provide ongoing treatment of pre-existing medical conditions.

All our Doctors and Nurses on board our ships are fully qualified and trained to assist in emergency situations.

There is typically one Senior Doctor, one Doctor and approximately three nurses on board. The number of medical staff is dependent on the size of the ship."

 

I stand corrected.

Surely whatever the doctor decides is based on medical knowledge, not on money.

It does state emergency care. Once the person is stabilised they arrange transfer to somewhere better equipped.

I knew someone once who had a heart attack onboard a fjord cruise. They were stabilised, then hele evacuated.

[Bollinge]

It's all about money!

 

They milk you (or your insurer) for all they can, and if you show the slightest sign of not making a complete recovery imminently, it's off the ship for you and yours!

 

Please note £300-odd quid for oxygen, £160-odd for "disembarkation" arrangements.

 

If you croak on Royal Caribbean they charge about £120 for "post-mortem care".....for a bit of cotton wool and a plastic bag and a berth in the freezer!