Jump to content

3/21: Trying to Call RCI


Recommended Posts

Anyone able to get through? I keep getting disconnected... I do not know if that just means they are overly busy or their lines are down.

TIA.

 

Haven't tried calling but saw that there is a five day sale on; tried to get information from the web site and I keep getting a message that MY COUNTRY IS NOT SUPPORTED BY THE WEB SITE. Really, since when is the STATE OF VIRGINIA a Country? RCL web site is the most screwed up, poorly operated system I have ever seen, hands down. :( :(

Link to comment
Share on other sites

I called at 6:45 this morning....luckily got right thru.

Had to get my OBC's, for my existing cruises;):D (got it!)

Good luck!

 

Gave up! Way too frustrating. Tried calling, lost calls 3 times; tried web site 6 times using different computers, kept being told MY COUNTRY IS NOT SUPPORTED (apparently RCL has information that Virginia has seceded from the US). Really wanted to book an April 2016 Oasis cruise but will instead look elsewhere. All this frustration to get $100 bucks OBC, on an over priced 7 day cruise just ain't worth the effort.

Link to comment
Share on other sites

Kept getting disconnected yesterday morning. Website would not let me make a payment on my cruise. Called the main reservation number later in the day, go through only to be told they couldn't help me. Gave me another number to call. Had to make a payment over the phone and still have no explanation as to why I can't make a payment online when I booked online. The only reliable service I've ever gotten on the phones is by calling Crown and Anchor. However, their website hasn't been user friendly or even working for years.

Link to comment
Share on other sites

Anyone able to get through? I keep getting disconnected... I do not know if that just means they are overly busy or their lines are down.

TIA.

 

 

Called twice today and never waited longer than 3 minutes either time to talk to an agent. $200 OBC would be well worth a much longer wait ;)

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...