Anyone else who have "lost" their cruise history on MyNCL?

[TrumpyNor]

I just logged in to my NCL-account earlier today, to check something regarding Latitude - and there, under "Cruise History" it states as follows:

"You do not have any cruise history."

 

Above that line it does however state my Platinum status and correct number of Latitude points. Probably just a temporary glitch in the system, but I must admit that I got a little startled before I saw that at least my Latitude points and status is correct. My NCL-account have until now always been accurate regarding my cruising history, and been updated within a day or two of a completed cruise.

 

Just wondering if this is a general glitch in the system or if it is only me.....? I am not too worried, since my Latitude status and points are correct, but I don't like that my cruise history with NCL suddenly seems to have disappeared. :eek:

[Swells1]

Mine says the exact same thing. I have the correct number of points, though. So, I assume it's a temporary issue. Probably updating information.

[KweezyCruiser]

It's not just you.

It's me, too.

 

And it's these people, too:

http://boards.cruisecritic.com/showthread.php?t=2212907

[TrumpyNor]

Mine says the exact same thing. I have the correct number of points, though. So, I assume it's a temporary issue. Probably updating information.

 

It's not just you.

It's me, too.

 

And it's these people, too:

http://boards.cruisecritic.com/showthread.php?t=2212907

 

Thank you for your replies, I am guessing it is a general glitch then, and no point in contacting NCL. It will probably get fixed very soon. :)

[FEckeT]

I just logged in to my NCL-account earlier today, to check something regarding Latitude - and there, under "Cruise History" it states as follows:

"You do not have any cruise history."

 

Above that line it does however state my Platinum status and correct number of Latitude points. Probably just a temporary glitch in the system, but I must admit that I got a little startled before I saw that at least my Latitude points and status is correct. My NCL-account have until now always been accurate regarding my cruising history, and been updated within a day or two of a completed cruise.

 

Just wondering if this is a general glitch in the system or if it is only me.....? I am not too worried, since my Latitude status and points are correct, but I don't like that my cruise history with NCL suddenly seems to have disappeared. :eek:

 

I logged in yesterday, and noticed the same thing on both mine and my husband's accounts. No history, points and Platinum status correct

 

:confused::confused:

 

[triptolemus]

The system is being upgraded for your convenience. There will be a one-time fee to see your cruise history.

[Stillfloatin']

The system is being upgraded for your convenience. There will be a one-time fee to see your cruise history.

 

Hahaha, good one!

[eiffeltower07]

I saw the same thing when I logged in this morning.

[Out to sea!]

Nope......but you're free to have mine after next month. :D

[Ilovesailing]

Maybe NCL is going the same way as Air Canada/Aeroplan. If your acct has no activity in a year you lose all your points

[triptolemus]

Maybe NCL is going the same way as Air Canada/Aeroplan. If your acct has no activity in a year you lose all your points

 

Didn't they already do that with CAS?

[mypleasure]

Mine is missing too. They really need to give their web developers the boot and employ some who know what they are doing.

[djmess]

Mine is gone also. It did update a few days after my cruise ended on May 7 and my points and status are there and accurate.

 

I generally screen shot right after it updates and forgot to this time, but that's ok, I have all my stuff from my January update if they decide to not fix and tell me I have to prove something

[nyc12345]

The system is being upgraded for your convenience. There will be a one-time fee to see your cruise history.

 

This must be the new way to get money for NCL. :D

 

Mine too, at least the points and status are right. How do you have points but no cruise history? :confused:

[june123]

Have just checked and my cruise history has gone too . points are correct but i`ll keep an eye on this now that i`ve been made aware of the problem many thanks x

[TrumpyNor]

UPDATE: Today when I logged in, my cruise history had "returned". Everything looks correct. :)

Edited June 5, 2015 by TrumpyNor

[Missilecop3]

I checked mine a while back and they had no history or points on mine. I sent in my cruise dates. They said I had two lattitude numbers and combined them in to one.

[luv2swimwdolphins]

Happened to me too. In a few days it was corrected. I didn't inquire since I suspected it was website "housekeeping " issue.

[Turtles06]

Mine is now back too. Given how many posts there were about this, it was clearly a web site glitch, so I wasn't worried about it.

[june123]

I just checked and mines back too