Shore excursion selection gone

[Lorey2007]

For at least a month now there have been shore excursions to book...today there are none.....ugh. Does this happen very often?

[tarps14]

Could be a website glitch. Give it a day or two and see if they show up. If they are indeed 'sold out' online, there are usually spaces left for reserving once you are onboard. Once the shore excursion desk onboard opens on embarkation day, though, I would recommend visiting pretty quickly to be sure and get the ones that you want.

[lildebbie107]

I had the same problem tonight as well.

[Quilting_Cruiser]

Same thing for me. My cruise isn't until March, so there's no way they're sold out. I wouldn't book one anyway (I always go with private tours), but I like to see what's offered to plan my days in the ports and look for comparable tours with an independent. :)

[Snowrose]

We had this happen with our last cruise. About a week later the excursion we were hoping for was put back on. Hope the same happens for you!

[Cruisercl]

My February cruise reservation shows no shore excursions available for the whole cruise; they were there before. It has to be a web site glitch.

[Turtles06]

My February cruise reservation shows no shore excursions available for the whole cruise; they were there before. It has to be a web site glitch.

 

Same for our Feb. cruise as well. Zero shore excursions showing. It's clearly a web site issue.

 

Really sad that NCL and so many other cruise lines can't do a better job with their web sites.

[Rede411]

It happened before...last week I had 93 Shore Ex.'s...now I have none. Not a big deal, I'm "shore" it will return next week. I do think NCL's website needs updating or at least better tech support.

[tarps14]

Our September Getaway is showing 87 excursions and the January Escape is showing 64. Just checked like 30 seconds ago.

[meltingmoments]

Well I just tried to see if WE have any shore excursions showing for our August trip........and I can't even log-in to My NCL.........just tells me *authentication failed* :(

 

So I tried using name, sailing date and reservation number and it told me an account already existed for this reservation....please sign in.......I only wish I could!!!! :mad:

[JimS4210]

Well I just tried to see if WE have any shore excursions showing for our August trip........and I can't even log-in to My NCL.........just tells me *authentication failed* :(

 

So I tried using name, sailing date and reservation number and it told me an account already existed for this reservation....please sign in.......I only wish I could!!!! :mad:

 

Same here! Just tried to check on our 11/28 Escape cruise and got "authentication failed" also...

 

Jim

[meltingmoments]

Same here! Just tried to check on our 11/28 Escape cruise and got "authentication failed" also...

 

Jim

 

Good to know it's not just me!! Clearly a website glitch. Hope it gets fixed soon........I'm an over-planner and I NEED to plan! ;)

 

PS.......mine is back up and running now....I just checked!

Edited June 20, 2015 by meltingmoments
additional info

[alrichards4003]

I'm going on the Breakaway to Bermuda in October. Previously 39 shore excursions, since last night there is 1, a $900 private boat tour. Just checked still the same.

[Chuck2810]

I am going in March and booked one (Maya Key) but today everything is gone. Still shows I am going to Maya Key though....

[Lorey2007]

Nothing yet for my shore excursions. A month ago there were 87 listed and some on our roll had booked some. Now none are showing. :mad:

[OhJinkies]

My sister and her fiance noted that all of the excursions were sold out for their Hawaii cruise next month - she told me this after I called her to tell her that I read here that the cruise had been cancelled! Not to put any of you in a panic, but that's what happened. The POA is going into dry dock in Feb and March next year and they had not yet been informed.

[santacap]

anybody still having this problem? We are

[Turtles06]

I called the NCL shore excursions desk about this yesterday. The rep with whom I spoke said this happens (zero excursions showing) when NCL is working on the itinerary and adding excursions. If this is really the case, it's a bizarre way to operate; don't pull down all 53 excursions (what we had till late last week) while you are adding a few more. Plus, it's been zero for many days now.

 

I don't know what they are doing, but it's not a very good way to run things.

[Freckle53]

They are gone for me too. I hadn't checked for a couple months (when there were some for our still long away Feb. cruise) and it freaked me out a bit. I just happened to want to go look at them today and there was nothing there.

[vince_g]

I called the NCL shore excursions desk about this yesterday. The rep with whom I spoke said this happens (zero excursions showing) when NCL is working on the itinerary and adding excursions. If this is really the case, it's a bizarre way to operate; don't pull down all 53 excursions (what we had till late last week) while you are adding a few more. Plus, it's been zero for many days now.

 

I don't know what they are doing, but it's not a very good way to run things.

 

 

Perhaps you should go work in their IT department and reprogram their system.

[Quilting_Cruiser]

anybody still having this problem? We are

 

Yep. Still none showing for my March Epic cruise.

 

I called the NCL shore excursions desk about this yesterday. The rep with whom I spoke said this happens (zero excursions showing) when NCL is working on the itinerary and adding excursions. If this is really the case, it's a bizarre way to operate; don't pull down all 53 excursions (what we had till late last week) while you are adding a few more. Plus, it's been zero for many days now.

 

I don't know what they are doing, but it's not a very good way to run things.

 

I agree, it's quite strange. There's no reason you can't update a website without taking down everything that's on the page you're updating. Makes no sense to me. I'm in the high-tech industry and have created and maintained a number of websites but never have I had to remove everything on a page and then rebuild it to simply add or subtract from the content.

[jaddld]

They're back now. No additions though, still the same as before they disappeared.

[Turtles06]

They're back now. No additions though, still the same as before they disappeared.

 

Ours (for Feb. 2016) have just re-appeared as well. The same 53 as before. I think NCL was having web site glitches.

[Lorey2007]

All the same 101 are back today for the Getaway 2-7-16. I called yesterday and spoke to the tech dept she said she reported it to the IT dept.