liauq Posted June 28, 2015 #1 Share Posted June 28, 2015 Hi; We are on QV from 4/7/15 to 11/7/15, disembarking at Civitavecchia where I have booked a transfer to a hotel in Rome. Does anyone know how/when Cunard will disembark us as I need to confirm a pick-up time.I've provisionally said 10.00 a.m. Have e-mailed Cunard last weekend but not received an answer yet. thanks and happy cruising! Link to comment Share on other sites More sharing options...
Underwatr Posted June 28, 2015 #2 Share Posted June 28, 2015 Self-disembarkation first, then a progression of times starting with Grills and then progressing from higher decks to lower. If you're carrying your own bags off the ship you'll be early but if you're on deck 1 the driver will probably be waiting for you. Link to comment Share on other sites More sharing options...
fantasy51 Posted June 28, 2015 #3 Share Posted June 28, 2015 If you have a time booked with a driver, and the time you are given by the ship is not suitable, go to Reception. They can say one of two things: 1. 'Of course we can help you Sir/Madam. We will change your time to ...' or 2. 'I am very sorry that we cannot change your time. All we can suggest is that you choose self-disembarkation and then you can get off at any time that suits you.' By the way, be sure to specify with the driver if they are meeting you at the ship or outside the port gates. The port at Civitavechhia is quite long. A bus is provided for safety's sake to get you from the ship to the port gates. I remember seeing taxis waiting at the ship but I don't know if they will let booked cars inside. Your company will know. If you are meeting the car at the port gate, allow plenty of time to get on the shuttle bus, especially if there are a lot of ships in port that day. Link to comment Share on other sites More sharing options...
pris993 Posted June 28, 2015 #4 Share Posted June 28, 2015 We have gotten off here many times on many lines, including Cunard on the Queen Victoria... we always pre arranged a private car, have them pick us up at 9 or 9:30 am., never been a problem. Hope this helps.. the only day of the week I have seen some delays is on Sunday and we were still off the ship well before this time. Link to comment Share on other sites More sharing options...
liauq Posted June 28, 2015 Author #5 Share Posted June 28, 2015 Many thanks..will definitely check where the pick-up point is. Link to comment Share on other sites More sharing options...
fantasy51 Posted June 28, 2015 #6 Share Posted June 28, 2015 I will be on QV for part of your time. I travel 1 to 15 August. See you there! (We won't recognise each other but we're sure to be in the same place at some time.) Diane Link to comment Share on other sites More sharing options...
tiggis Posted June 29, 2015 #7 Share Posted June 29, 2015 As it happens, we'll also be disembarking at Civitavecchia on 11 July but from a different ship (Hapag Lloyd's Europa 2). We have booked a car to take us to the airport and the firm have stated that they have the necessary license to enter the port and will meet us at the ship. Link to comment Share on other sites More sharing options...
USNIM Posted June 5, 2016 #8 Share Posted June 5, 2016 I see that this thread has some old information on it. Newbie to Cunard, so I have a couple questions. I need to arrange pickup information with our hotel. When does Cunard give you your disembarkation time? The hotel says that I can provide a pickup time no later than one day prior. Should we just do "Self-disembarkation"? I assume you are to carry your own bags for this? If so, do you suggest the 9-9:30am pickup time for a private car hire? I am told disembarkation should begin approx. 7:30am (02 July, Deck 6, Queen Victoria). It sounds like I'll also have to check with the hotel as to where the car will pick us up at. Thank you for any advice you can provide. Link to comment Share on other sites More sharing options...
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