Rare fudge Posted July 7, 2015 #1 Share Posted July 7, 2015 In the past two weeks I have mailed SS through their own web site with a particular request. I have not had one reply or even an acknowledgment of my mail. Failing that I asked for a call back three times, nothing. Disgraceful from SS, they really need to get their act together. I bet if the mail was " 4 people need a world tour" they would reply in a shot! Link to comment Share on other sites More sharing options...
zqtchas Posted July 7, 2015 #2 Share Posted July 7, 2015 In the past two weeks I have mailed SS through their own web site with a particular request. I have not had one reply or even an acknowledgment of my mail. Failing that I asked for a call back three times, nothing.Disgraceful from SS, they really need to get their act together. I bet if the mail was " 4 people need a world tour" they would reply in a shot! If you get e-mails from somebody at SS, try calling that person. Or go thru a TA. It took me several trys at both to get my "my SS" to work again. Link to comment Share on other sites More sharing options...
billcrooz Posted July 7, 2015 #3 Share Posted July 7, 2015 In the past two weeks I have mailed SS through their own web site with a particular request. I have not had one reply or even an acknowledgment of my mail. Failing that I asked for a call back three times, nothing.Disgraceful from SS, they really need to get their act together. I bet if the mail was " 4 people need a world tour" they would reply in a shot! You can try BarbaraH@silversea.com....always found her as an excellent source. Link to comment Share on other sites More sharing options...
dougburns Posted July 7, 2015 #4 Share Posted July 7, 2015 That's why you need a good TA! Link to comment Share on other sites More sharing options...
wripro Posted July 7, 2015 #5 Share Posted July 7, 2015 Amen! Link to comment Share on other sites More sharing options...
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