TYSONBOXER Posted July 16, 2015 #1 Share Posted July 16, 2015 We are on the July 30th Liberty of the seas in a Grand Suite. I have heard that you are suppose to receive an email from the concierge to welcome us and ask if we need anything. We want to book a cabana at bear foot beach in Labadee. As of yet we haven't heard from him. Does anyone know when we could expect this email? Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
Clarea Posted July 16, 2015 #2 Share Posted July 16, 2015 We are on the July 30th Liberty of the seas in a Grand Suite. I have heard that you are suppose to receive an email from the concierge to welcome us and ask if we need anything. We want to book a cabana at bear foot beach in Labadee. As of yet we haven't heard from him. Does anyone know when we could expect this email? Not all Concierges will send an advance email. If they do send one, it's usually a week or so before your cruise. Feel free to email the concierge yourself if you like. You can find the email addresses in this document: https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
Scotty G Posted July 16, 2015 #3 Share Posted July 16, 2015 We are on the July 30th Liberty of the seas in a Grand Suite. I have heard that you are suppose to receive an email from the concierge to welcome us and ask if we need anything. We want to book a cabana at bear foot beach in Labadee. As of yet we haven't heard from him. Does anyone know when we could expect this email? Sent from my iPad using Tapatalk According to several concierges I know they typically work the following weeks cruise while on a current cruise. This includes sending out guest emails and preparing Seapass cards and stateroom notices, etc.. All this while keeping current guests happy. I have seen when there has been a replacement/substitute concierge the returning concierge found that none of the expected advance work had been done. Not an excuse but a reason that some may not receive the expected notifications. Hope you have a great cruise. Bon Voyage!!! Link to comment Share on other sites More sharing options...
RCI Cruisers 004 Posted July 16, 2015 #4 Share Posted July 16, 2015 We are on the July 30th Liberty of the seas in a Grand Suite. I have heard that you are suppose to receive an email from the concierge to welcome us and ask if we need anything. We want to book a cabana at bear foot beach in Labadee. As of yet we haven't heard from him. Does anyone know when we could expect this email? Sent from my iPad using Tapatalk It's usually the week before your cruise you should get the letter. I'm sure you are anxious and wondering why you haven't heard from them yet, but keep in mind, they are very busy with the guests they have onboard right now and the new ones coming next week ! Link to comment Share on other sites More sharing options...
cruisenfever Posted July 16, 2015 #5 Share Posted July 16, 2015 We are on the July 30th Liberty of the seas in a Grand Suite. I have heard that you are suppose to receive an email from the concierge to welcome us and ask if we need anything. We want to book a cabana at bear foot beach in Labadee. As of yet we haven't heard from him. Does anyone know when we could expect this email? Sent from my iPad using Tapatalk When we did our June 13 cruise on Liberty, we received our email from the Concierge about 1 week before we boarded. Link to comment Share on other sites More sharing options...
Big_G Posted July 16, 2015 #6 Share Posted July 16, 2015 If you want a cabana I would email the concierge today. Sent from my XT1254 using Tapatalk Link to comment Share on other sites More sharing options...
sauvichick Posted July 17, 2015 #7 Share Posted July 17, 2015 We are on the July 30th Liberty of the seas in a Grand Suite. I have heard that you are suppose to receive an email from the concierge to welcome us and ask if we need anything. We want to book a cabana at bear foot beach in Labadee. As of yet we haven't heard from him. Does anyone know when we could expect this email? Sent from my iPad using Tapatalk We received the email from Carlos on Monday July 6 for our July 10 sailing. Link to comment Share on other sites More sharing options...
jjmock Posted July 17, 2015 #8 Share Posted July 17, 2015 We've been on Liberty before with Carlos. He is the BEST! Link to comment Share on other sites More sharing options...
TYSONBOXER Posted July 17, 2015 Author #9 Share Posted July 17, 2015 Ok thanks everyone, I guess I will wait till that Monday before we sail and see if we get the letter Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
bluebeard39 Posted July 17, 2015 #10 Share Posted July 17, 2015 Ok thanks everyone, I guess I will wait till that Monday before we sail and see if we get the letter Sent from my iPhone using Tapatalk I was on the May 6 cruise and I e-mailed him before he e-mailed us about the cabana. when Carlos sends you the e-mail you can also remind him that you would like the cabana. If you want one that is over the water you might want to also put that in your request. Link to comment Share on other sites More sharing options...
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