Up-sell email

[DanieleBelle]

I received an up-sell email yesterday for my 3 night Enchantment cruise that leaves 4 weeks from today. Wording in the email was vague so we called and were offered an upgrade to a balcony room D1 from an OV (I, I think) for $90 total. Funny thing was we booked through Costco but we're able to complete the upgrade by only talking to RCCL, just gave a cc over the phone for the price increase and received a new Costco invoice within minutes. As far as I know Costco travel wasn't even open yet as they are on the west coast and I called at 8am east coast time. This was our first time receiving such an emai. We are only platinum, so pleased about how it worked out.

Just thought I would share this info for others that may be curious, I know I was.

[dorisis]

Congratulations. Enjoy the cabin and the cruise,

[molly361]

We just got one and our email said "Upgrade your view for up to 50% off"

 

I almost ignored it as we were not interested in upgrading for 50% off the price. Is that how yours read?

[DanieleBelle]

Worded the same as yours. I'm glad I called for the price.