retafcruiser Posted September 23, 2015 #1 Share Posted September 23, 2015 :(Looks like they chartered this cruise out from under me. I am booked, but the cruise is missing from all booking sites. I chatted with HAL and they said the cruise is still on the books, but they aren't accepting reservations. It looks like they are going to charter the ship. They can't give me a definite now, but claim they will let me know my options when the charter finalizes. Link to comment Share on other sites More sharing options...
Kathyfromstl Posted September 23, 2015 #2 Share Posted September 23, 2015 They did that to me on my booked trip July 16, 2016. Since I was flexible I booked for the week before and HAL gave us each $125 OBC. Sent from my LGLS991 using Tapatalk Link to comment Share on other sites More sharing options...
luvcruisn' Posted September 23, 2015 #3 Share Posted September 23, 2015 (edited) That's too bad, retafcruiser. The Maasdam is a nice size of ship for Alaska. Hope you can find a different date for your trip, and maybe you will get some OBC for your necessary change in plans. Edited September 23, 2015 by luvcruisn' Link to comment Share on other sites More sharing options...
kftw Posted September 24, 2015 #4 Share Posted September 24, 2015 :(Looks like they chartered this cruise out from under me. I am booked, but the cruise is missing from all booking sites. I chatted with HAL and they said the cruise is still on the books, but they aren't accepting reservations. It looks like they are going to charter the ship. They can't give me a definite now, but claim they will let me know my options when the charter finalizes. Sorry to hear this. I hope you will be able to reschedule. We're on the August 29th sailing. Come join us! Link to comment Share on other sites More sharing options...
Twinkd Posted September 24, 2015 #5 Share Posted September 24, 2015 Really??? How does that even happen?? We are going on the 1st August - come with us!!:) Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted September 24, 2015 #6 Share Posted September 24, 2015 Sorry that your cruise will be probably be chartered. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted September 24, 2015 #7 Share Posted September 24, 2015 Really??? How does that even happen?? We are going on the 1st August - come with us!!:) Whenever HAL can find a group to charter a ship out to, they will. It happens a lot -- HAL charges more for groups and makes more money that way. Link to comment Share on other sites More sharing options...
MrsMidfields Posted September 27, 2015 #8 Share Posted September 27, 2015 It appears that the National Public Radio program A Prairie Home Companion has chartered the Maasdam for a 2-week Alaska itinerary, Aug 15-29, 2016. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted September 27, 2015 #9 Share Posted September 27, 2015 It appears that the National Public Radio program A Prairie Home Companion has chartered the Maasdam for a 2-week Alaska itinerary, Aug 15-29, 2016. Thank you for the information. Link to comment Share on other sites More sharing options...
CowPrincess Posted September 27, 2015 #10 Share Posted September 27, 2015 OP, I'm very sorry this happened to you. We've only experienced a cruise being chartered out from under us once, but I still remember the disappointment we felt. I hope you can find another date that works for you. Link to comment Share on other sites More sharing options...
sail7seas Posted September 27, 2015 #11 Share Posted September 27, 2015 Really??? How does that even happen?? We are going on the 1st August - come with us!!:) Sadly for us cruisers, most of the cruise lines will charter whenever they can. They make a lot of money on charters and for all companies, that is the bottom line. HAL is by far not the only that does this. The good part at least OP learned of it early before they made any air or hotel reservations. Lots of advance notice in this case. Link to comment Share on other sites More sharing options...
sail7seas Posted September 27, 2015 #12 Share Posted September 27, 2015 OP, I'm very sorry this happened to you. It is always a disappointment. Sincerely hope you can choose another week. Link to comment Share on other sites More sharing options...
retafcruiser Posted September 27, 2015 Author #13 Share Posted September 27, 2015 The good part at least OP learned of it early before they made any air or hotel reservations. Lots of advance notice in this case. I actually came upon this myself when looking up the cruise to check pricing. I have still heard nothing at all from HAL. Link to comment Share on other sites More sharing options...
sail7seas Posted September 28, 2015 #14 Share Posted September 28, 2015 It's good you know about it. :) It is not unusual for the cruise lines to withhold this information for more time than most of us would like. Link to comment Share on other sites More sharing options...
retafcruiser Posted September 28, 2015 Author #15 Share Posted September 28, 2015 Well, I got the email today from HAL officially cancelling the voyage. They offered rebooking in equivalent cabins and a cruise credit based on category booked. I think they gave until late October to contact them. Link to comment Share on other sites More sharing options...
CowPrincess Posted September 28, 2015 #16 Share Posted September 28, 2015 Well, I got the email today from HAL officially cancelling the voyage. They offered rebooking in equivalent cabins and a cruise credit based on category booked. I think they gave until late October to contact them. IMHO you want to get busy rebooking as soon as you can. Who knows how many others got canceled from your sailing, right? And how full (or not) the other 14-day RT Seattle sailings are? Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted September 28, 2015 #17 Share Posted September 28, 2015 Well, I got the email today from HAL officially cancelling the voyage. They offered rebooking in equivalent cabins and a cruise credit based on category booked. I think they gave until late October to contact them. You will want to get started on rebooking a cruise SOON. When HAL cancelled our November 14 day 2015 cruise because they were keeping her longer in Europe, we were only given a couple of days and very little choices to select a new cruise from. Link to comment Share on other sites More sharing options...
retafcruiser Posted September 28, 2015 Author #18 Share Posted September 28, 2015 We are going on the 1st August - come with us!!:) OK - that's the date we re booked. See you in August:D Link to comment Share on other sites More sharing options...
sail7seas Posted September 28, 2015 #19 Share Posted September 28, 2015 Happy you have a new booking. :) Link to comment Share on other sites More sharing options...
retafcruiser Posted September 28, 2015 Author #20 Share Posted September 28, 2015 Happy you have a new booking. :) Me too! Link to comment Share on other sites More sharing options...
kftw Posted September 28, 2015 #21 Share Posted September 28, 2015 OK - that's the date we re booked. See you in August:D Great news but was hoping you'd join the August 29th cruise. Link to comment Share on other sites More sharing options...
Twinkd Posted September 29, 2015 #22 Share Posted September 29, 2015 OK - that's the date we re booked. See you in August:D Oh that is soo cool!! Look forward to chatting on the Massdam Roll Call. :) Twink Link to comment Share on other sites More sharing options...
gone2c Posted September 29, 2015 #23 Share Posted September 29, 2015 Oh that is soo cool!! Look forward to chatting on the Massdam Roll Call. :) Twink Us too. This was actually my first choice but our cabin would have been more expensive. Now we have the same suite at a lower price. Worked out well for us. Will join you on the roll call. Link to comment Share on other sites More sharing options...
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