Missed ports

[balf]

AnnieUK - quote not working!

 

On the Azura cruise mentioned earlier, we got a refund from P & O of the fare representing the 2 days missed - we had paid for a 14 night cruise and got a 12 night cruise. And we have been offered 10% of the fare paid off a future cruise. But no actual compensation as such, nor any OBC. So the insurance company payout was welcome - particularly as we deliberately chose that cruise for the Naples stop (for Capri)...it went someway towards the disappointment factor.

My premium could well go up next time having made a claim I am sure but we wont actually know....and it certainly wont go up by that much!

 

 

So what they offered was not cash but a discount on a later cruise that you may not even take. And 10% of what? The full cruise price? Like " this discount cannot be used in conjunction with any other offer"

 

As to refunds given, they have no obligation to give anything and £100 of OBC costs them little and is just to keep passengers quiet.

 

ALTERATION AND CANCELLATION BY P&O CRUISES AFTER DEPARTURE

43. After departure, P&O Cruises does not guarantee that the ship will call at every port on the itinerary or follow every part of the advertised route or schedule or that every part of the Package will be provided. P&O Cruises reserves the absolute right to decide whether or not to omit any such port(s) and/or to call at additional ports and/or to change the advertised route, schedule or Package.

 

David.

[natross1110]

I haven't bought mine yet but insure & go seem ok. It looks like £50 per port up to a maximum of £300 per cruise.

I'm buying for a family with no current health issues and it's about £120 for the trip. I've been under insured before and never even knew so I'm not taking chances this time.

[groovechick]

My policy with insurancewith also covers "cancellation of a scheduled port visit due to adverse weather conditions or timetable restrictions and no alternative port can be offered." £100 per port up to a max. of £500. Hope I will never need to use it, but IMHO good to have.