burm Posted October 23, 2015 #1 Share Posted October 23, 2015 Has anyone recently used the iconcierge app on the Sun? If so, did all the functions work well? What is the charge for use of phone or text? I have heard $7.95 - does that cover both phone and text use, or just one of the two? Does the app show you all daily acitivities, such as triva, Zumba, lectures, etc, or just excursions and reservations? How useful did you find the app? Link to comment Share on other sites More sharing options...
ano Posted October 23, 2015 #2 Share Posted October 23, 2015 The app is free to use but you can enable a "walkie-talkie" feature for $7.95 that allows you to talk with other family members on the ship. Many say it doesn't work well, so you might want to check it out before investing. Link to comment Share on other sites More sharing options...
Rare www3traveler Posted October 23, 2015 #3 Share Posted October 23, 2015 I do not believe that iconcierge app is available on The Sun until after Her dry dock next Spring. Link to comment Share on other sites More sharing options...
burm Posted October 23, 2015 Author #4 Share Posted October 23, 2015 I do not believe that iconcierge app is available on The Sun until after Her dry dock next Spring. It is now included on the available list on NCL's site. Link to comment Share on other sites More sharing options...
burm Posted October 23, 2015 Author #5 Share Posted October 23, 2015 I just called NCL tech support and asked if iconcierge were already available on the Sun. At first he said no, but when I told him that it was listed on their official website, he said that he would contact the ship directly to ask. He said he should call back by Tuesday or Wednesday to let me know the correct answer. Link to comment Share on other sites More sharing options...
burm Posted October 23, 2015 Author #6 Share Posted October 23, 2015 NCL tech support emailed me back to confirm that there is now iconcierge on the Norwegian Sun. Link to comment Share on other sites More sharing options...
Meredithe Posted October 23, 2015 #7 Share Posted October 23, 2015 It is available on the Sun. I used it on my last sailing. Link to comment Share on other sites More sharing options...
zonacruiser25 Posted October 24, 2015 #8 Share Posted October 24, 2015 It is available on the Sun. It does NOT work well at all. We had to initialize it over and over, text messages were slow, 30 minutes to deliver. Calling from phone to phone did not work. We did have the $7.95 per phone charge reversed with no argument or problem so they know it does not work. We were told there were technical problems working with android and we could not make dining reservations because of that. On Getaway it worked great, Sun, not so much. Link to comment Share on other sites More sharing options...
burm Posted October 24, 2015 Author #9 Share Posted October 24, 2015 It is available on the Sun. It does NOT work well at all. We had to initialize it over and over, text messages were slow, 30 minutes to deliver. Calling from phone to phone did not work. We did have the $7.95 per phone charge reversed with no argument or problem so they know it does not work. We were told there were technical problems working with android and we could not make dining reservations because of that. On Getaway it worked great, Sun, not so much. Thanks for the confirmation. It is still new to the Sun, so hopefully they will work the bugs out soon. Link to comment Share on other sites More sharing options...
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