tricializ Posted November 16, 2015 #1 Share Posted November 16, 2015 Hi all: Just booked the January 16th Summit to Southern Caribbean. Got the sky suite and selected the "pick 2" (I thin kit's the middle/better option?) for perks where you could have prepaid tips, internet, beverage package or onboard credit. I selected the classic beverage package and the prepaid tips but when I go to manage my reservation, it gives me the options of buying those. Is this something figured out later? Thanks so much. I have sailed with RCL, Carnival, Disney, HAL and Princess, but never Celebrity so I have no clue. Trish Link to comment Share on other sites More sharing options...
sleepless Posted November 16, 2015 #2 Share Posted November 16, 2015 I booked a cruise using the Best promotion. It took about 1 week for the paperwork to be updated to include the promotion. Give it a couple of days, then check back. Your booking agent, if booked through Celebrity should have explained that to you. If you booked through a TA, check with him/her to get clarification. Link to comment Share on other sites More sharing options...
tricializ Posted November 16, 2015 Author #3 Share Posted November 16, 2015 Thanks. I booked online so my receipt shows it but it was odd that it was offering me those things to buy. I will wait it out. Link to comment Share on other sites More sharing options...
cb at sea Posted November 16, 2015 #4 Share Posted November 16, 2015 If you have a receipt for those things...that's all you need. No need to worry about the "buggy" website. Link to comment Share on other sites More sharing options...
blueweimer Posted November 16, 2015 #5 Share Posted November 16, 2015 I just booked a cruise on the Reflection for December. Chose the OBC and prepaid tips. Started booking online, finished over the phone because I wasn't sure reservation was correct online. It took about a week for my reservation to show that the gratuities were now included. Link to comment Share on other sites More sharing options...
az_tchr Posted November 17, 2015 #6 Share Posted November 17, 2015 There are a bunch of website issues going on now. New system and it does not work. Reported in several other threads. Suggest you either Call X or book through a TA. Link to comment Share on other sites More sharing options...
sleepless Posted November 17, 2015 #7 Share Posted November 17, 2015 This issue regarding the BBB promo is not a website issue. It is an internal bookkeeping issue. It takes a few days to a week to get all of the information processed, then forwarded back to the customer. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now