gkrnjlr Posted December 19, 2015 #1 Share Posted December 19, 2015 We upgraded to a balcony tonight and now I noticed that we have a shore excursion credit. I called in and asked what the details were and was told that it's $75 per port (we have 3 ports). How does this work? If I book over the phone prior to sailing does the credit come off of the total price when booking? Does anyone know the details on this? Thanks! Link to comment Share on other sites More sharing options...
kimsmom122607 Posted December 19, 2015 #2 Share Posted December 19, 2015 Following Link to comment Share on other sites More sharing options...
triptolemus Posted December 19, 2015 #3 Share Posted December 19, 2015 (edited) The credit is redeemed by calling to book the excursion or by booking the excursion on board. You cannot take the credit by booking the excursion online yourself. The credit is applied to the purchase at the time of booking. Call 1-866-625-1167 and speak to the folks there. Here are the T&Cs -- scroll down a bit... https://www.ncl.com/termsandconditions/wavenov15?hide_hf=true Edited December 19, 2015 by triptolemus Link to comment Share on other sites More sharing options...
gkrnjlr Posted December 19, 2015 Author #4 Share Posted December 19, 2015 The credit is redeemed by calling to book the excursion or by booking the excursion on board. You cannot take the credit by booking the excursion online yourself. The credit is applied to the purchase at the time of booking. Call 1-866-625-1167 and speak to the folks there. Here are the T&Cs -- scroll down a bit... https://www.ncl.com/termsandconditions/wavenov15?hide_hf=true Excellent! Thank you so much! I guess we better book soon before the ones we want are sold out. Link to comment Share on other sites More sharing options...
gymbomb Posted December 19, 2015 #5 Share Posted December 19, 2015 I called and booked one last week with excursion credit. I was not charged at all when booking, and was told the credit would be applied onboard with the balance charged to onboard account. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
gkrnjlr Posted December 19, 2015 Author #6 Share Posted December 19, 2015 I called and booked one last week with excursion credit. I was not charged at all when booking, and was told the credit would be applied onboard with the balance charged to onboard account. Sent from my iPad using Tapatalk I did call this morning (expecting to pay!) and was told the same thing. Thanks! Link to comment Share on other sites More sharing options...
calmpets Posted December 19, 2015 #7 Share Posted December 19, 2015 Out of curiosity, is it actually maxed at $75 per port, or do they just give you a total of credit equal to $75 times the number of ports? For example, if for one port you pick a $99 tour, and the next port you pick a $59 tour, would you owe any actual money? Link to comment Share on other sites More sharing options...
gkrnjlr Posted December 19, 2015 Author #8 Share Posted December 19, 2015 Out of curiosity, is it actually maxed at $75 per port, or do they just give you a total of credit equal to $75 times the number of ports? For example, if for one port you pick a $99 tour, and the next port you pick a $59 tour, would you owe any actual money? I was told that it is no more than $75 per port and the ports you don't use it in you lose it....it won't be on your account as a credit. Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted December 20, 2015 #9 Share Posted December 20, 2015 Out of curiosity, is it actually maxed at $75 per port, or do they just give you a total of credit equal to $75 times the number of ports? For example, if for one port you pick a $99 tour, and the next port you pick a $59 tour, would you owe any actual money? It's $75 per port. If you don't use all $75 (e.g., you just go out on your own), you lose the credit. It does not roll forward to any other port. Once you have paid for the excursion on your on board account and complete the shore excursion, they will credit you back the $75 for that port. Link to comment Share on other sites More sharing options...
Lorey2007 Posted September 20, 2016 #10 Share Posted September 20, 2016 (edited) Just to be clear is the $75 per port and stateroom? Example if we choose a excursion that is $60pp for each of us will we then just owe $45? Edited September 20, 2016 by Lorey2007 Link to comment Share on other sites More sharing options...
gkrnjlr Posted September 20, 2016 Author #11 Share Posted September 20, 2016 Just to be clear is the $75 per port and stateroom? Example if we choose a excursion that is $60pp for each of us will we then just owe $45? You actually pay the full amount for the excursion but then after you take the excursion the credit will be added to your account that night. Link to comment Share on other sites More sharing options...
gma_pat Posted September 21, 2016 #12 Share Posted September 21, 2016 Just to be clear is the $75 per port and stateroom? Example if we choose a excursion that is $60pp for each of us will we then just owe $45? I know this is an old thread but this was a recent question - for our last cruise where we had the excursion credit - if we booked prior to the cruise - by calling the excursion line not directly online - the amount of the credit was removed from the amount we had to pre-pay. So in your scenario if the excursion was 120 total - you would have only had to pay the 45 dollar difference when booking through the excursion phone desk. When we booked on board, they first charged the full amount to our on-board account then removed the credit amount as OBC. Keep in mind that if your port is canceled, you do not get that credit back as OBC. Since we were using the credit on GSC and we missed that port - we were "refunded" the entire amount charged to our on-board account and the credit just basically went away. Link to comment Share on other sites More sharing options...
Susandt Posted September 21, 2016 #13 Share Posted September 21, 2016 wonder if shore credits can be used for cabana on harvest caye. will they be renting lawn chairs on harvest caye? Link to comment Share on other sites More sharing options...
esm54687 Posted September 21, 2016 #14 Share Posted September 21, 2016 (edited) wonder if shore credits can be used for cabana on harvest caye. will they be renting lawn chairs on harvest caye? Rule of thumb: if it must be booked through the Excursion Dept (whether on line, on the phone, or on the ship) the Excursion Promo is valid to be used (example, clamshells on GSC are eligible for the promo use) Edited September 21, 2016 by esm54687 Link to comment Share on other sites More sharing options...
Starflyr3 Posted September 21, 2016 #15 Share Posted September 21, 2016 (edited) Rule of thumb: if it must be booked through the Excursion Dept (whether on line, on the phone, or on the ship) the Excursion Promo is valid to be used (example, clamshells on GSC are eligible for the promo use) I actually just called, since I was panicking that I had booked them online and I have the shorex credit. the rep told me that if I booked it online and paid in full, that after the excursion, they would *still* refund the credit as OBC. Edited September 21, 2016 by Starflyr3 Link to comment Share on other sites More sharing options...
MemawP Posted April 3, 2017 #16 Share Posted April 3, 2017 wonder if shore credits can be used for cabana on harvest caye. will they be renting lawn chairs on harvest caye? Just wondering if you ever found out if the credit could be used for a cabana or clamshell on Harvest Caye? Thanks! Link to comment Share on other sites More sharing options...
Two_UW_Badgers Posted February 22, 2018 #17 Share Posted February 22, 2018 Just wondering if you ever found out if the credit could be used for a cabana or clamshell on Harvest Caye? Thanks! Same question :D Link to comment Share on other sites More sharing options...
NMLady Posted February 22, 2018 #18 Share Posted February 22, 2018 Same question :D No. The Shore credit is applied to EXCURSIONS. There isn't really any credit to be applied elsewhere. Your onboard account is charged for the Excursion. You take the Excursion. The credit is then applied to your onboard account which simply means you pay less for the Excursion. Link to comment Share on other sites More sharing options...
tef43 Posted February 22, 2018 #19 Share Posted February 22, 2018 No. The Shore credit is applied to EXCURSIONS. The cabanas on Harvest Cay *ARE* booked as excursions. Link to comment Share on other sites More sharing options...
sharlon Posted February 23, 2018 #20 Share Posted February 23, 2018 I just booked a cabana on Harvest Caye today for a June sailing and confirmed with the NCL rep that our credit would indeed apply. Link to comment Share on other sites More sharing options...
peg013 Posted February 23, 2018 #21 Share Posted February 23, 2018 I can also confirm that the shore excursion credit can be used for cabanas on GSC. We got both the shore excursion credit and platinum plus shore excursion discount on a cabana. Link to comment Share on other sites More sharing options...
CruisinJojo22 Posted April 11, 2018 #22 Share Posted April 11, 2018 I actually just called, since I was panicking that I had booked them online and I have the shorex credit. the rep told me that if I booked it online and paid in full, that after the excursion, they would *still* refund the credit as OBC. Whew! I was just panicking about this same thing! Thank you! Link to comment Share on other sites More sharing options...
Something fun! Posted July 1, 2018 #23 Share Posted July 1, 2018 I actually just called, since I was panicking that I had booked them online and I have the shorex credit. the rep told me that if I booked it online and paid in full, that after the excursion, they would *still* refund the credit as OBC. After already purchasing shore excursions, I received the shorex credit perk with an upgraded cabin. So I called the shorex number to reserve the rest of my excursions and inquire about the credit. The rep said I had to pay for all the excursions since I had already paid for some, but that I will receive the per port obc after taking each excursion. Basically, she explained that I could have just reserved them without paying had I not already paid for any. I would prefer to credit the excursions rather than finding items to spend the credit on. And I plan on prepaying the dsc as it has increased since booking. I guess I will call and cancel the excursions to get a refund. Then I will rebook them all by calling again. So silly. Link to comment Share on other sites More sharing options...
Something fun! Posted July 1, 2018 #24 Share Posted July 1, 2018 After already purchasing shore excursions, I received the shorex credit perk with an upgraded cabin. So I called the shorex number to reserve the rest of my excursions and inquire about the credit. The rep said I had to pay for all the excursions since I had already paid for some, but that I will receive the per port obc after taking each excursion. Basically, she explained that I could have just reserved them without paying had I not already paid for any. I would prefer to credit the excursions rather than finding items to spend the credit on. And I plan on prepaying the dsc as it has increased since booking. I guess I will call and cancel the excursions to get a refund. Then I will rebook them all by calling again. So silly. Then again, rather than going through this charade, I could choose not to prepay the dsc and use the credit towards it. With only a bill increase of $14, it may be worth it just to leave my shorex prepaid.:confused: Link to comment Share on other sites More sharing options...
candydane Posted July 1, 2018 #25 Share Posted July 1, 2018 Then again, rather than going through this charade, I could choose not toprepay the dsc and use the credit towards it. With only a bill increase of $14, it may be worth it just to leave my shorex prepaid.:confused: When did the DSC increase? Link to comment Share on other sites More sharing options...
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