Ladysilver Posted January 17, 2016 #1 Share Posted January 17, 2016 When I booked my cruise on the Liberty for January of 2017, it came with $300 OBC. A month later, I called RC to change the sailing date to the week before. No problem, or so I thought. When I looked over the email confirmation, I noticed the OBC went down to $200. When I called back and asked the woman why, she said the OBC for a balcony cabin went down to $200 that day so because of the change, I lost $100 of OBC. Anyway, she was able to put me on hold and came back to tell me I had to go back to the original sailing date to get the $300 OBC. So, that's what I did. And she apologized because no one had bothered to explain this to me. Lesson learned. Next time I need to make a change on a booked cruise, I'll get ALL the facts first! :rolleyes: Link to comment Share on other sites More sharing options...
akcruz Posted January 17, 2016 #2 Share Posted January 17, 2016 Yep, any change to a booking will cause a repricing where it also applies the current promotion. This includes price drops so be very careful when making changes. I believe the only time it does not work that way is switching cabins within the same category on the same sailing. Sent from my SM-T810 using Tapatalk Link to comment Share on other sites More sharing options...
denatravels Posted January 17, 2016 #3 Share Posted January 17, 2016 Amazing that you were able to get the original OBC back. Wouldn't have expected that AT ALL. Link to comment Share on other sites More sharing options...
Ladysilver Posted January 18, 2016 Author #4 Share Posted January 18, 2016 Amazing that you were able to get the original OBC back. Wouldn't have expected that AT ALL. I was pretty surprised too. Maybe I got lucky and talked to someone who was having a good day. :D Link to comment Share on other sites More sharing options...
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