Future Cruise Credit Authorization Code?

[CHolliwood]

I've attempted to use a FCC for an upcoming reservation, but they are requesting an authorization code.

 

In the email I have 3 numbers:

- Original Reservation Number

- An SR Number (not sure what this is, but they say it is not an authorization code)

- Two Certificate Numbers (1 each for my wife and I)

 

Has anyone else run into this? They are stating they will not honor the amounts without the authorization number. But there is nothing referencing this in the email I received from RCI!

 

Thanks everyone, Chris

[swoopy2110]

Can you forward the original email onto them while on the phone to them showing the FCC?

[irishgal432]

I've attempted to use a FCC for an upcoming reservation, but they are requesting an authorization code.

 

In the email I have 3 numbers:

- Original Reservation Number

- An SR Number (not sure what this is, but they say it is not an authorization code)

- Two Certificate Numbers (1 each for my wife and I)

 

Has anyone else run into this? They are stating they will not honor the amounts without the authorization number. But there is nothing referencing this in the email I received from RCI!

 

Thanks everyone, Chris

 

What is the email address that the email originated from?

[CHolliwood]

50 Minutes on the phone with them again, most of it spent on hold.

 

They finally figured it out, they said they were attempting to input a Future Cruise Credit as a Gift Certificate, which is why the errors were occurring.

 

They did not need an authorization number after all......:rolleyes:

 

Thanks,

[Clarea]

50 Minutes on the phone with them again, most of it spent on hold.

 

They finally figured it out, they said they were attempting to input a Future Cruise Credit as a Gift Certificate, which is why the errors were occurring.

 

They did not need an authorization number after all......:rolleyes:

 

Thanks,

Glad it worked out, because we've had a couple of FCCs and never had any authorization code.