Norwegian Escape Haven Upgrade

[jastrish24]

we just upgraded to the haven and we set sail in four days can we make online requests for our room etc before we go or do we have to wait since we are so close to our sail date?

[BirdTravels]

we just upgraded to the haven and we set sail in four days can we make online requests for our room etc before we go or do we have to wait since we are so close to our sail date?

 

Probably can/should wait. The following is the letter you would have received if you booked in advance. It has the link to the welcome aboard booklet for the Havens and the pre-concierge contract information. CALL if you have a request. Enjoy the Escape!!! We are on our second Escape cruise next month (in a H7).

 

 

Dear Valued Guests

 

Thank you for choosing Norwegian Cruise Line. I wanted to let you know that we are here to do all we can to help get you ready for your best vacation ever. To further assist with your pre-cruise preparation and planning, be sure to view your Welcome Aboard Booklet on line at ncl .com/welcomethehaven for valuable information and answers to any questions you may have about your cruise.

 

As a guest of The Haven, you can make special requests and arrange a variety of services and amenities prior to your sailing through our Concierge Desk. Call 1.855.625.4283, Monday through Friday, 9:00AM-9:00PM EST, or email NorwegianConciergeDesk@ncl.com.

 

We look forward to welcoming you aboard soon.

 

Sincerely,

Vivian Ewart

VP Passenger Services

Norwegian Cruise Line

Edited April 13, 2016 by BirdTravels

[Slark]

Probably can/should wait. The following is the letter you would have received if you booked in advance. It has the link to the welcome aboard booklet for the Havens and the pre-concierge contract information. CALL if you have a request. Enjoy the Escape!!! We are on our second Escape cruise next month (in a H7).

 

 

Dear Valued Guests

 

Thank you for choosing Norwegian Cruise Line. I wanted to let you know that we are here to do all we can to help get you ready for your best vacation ever. To further assist with your pre-cruise preparation and planning, be sure to view your Welcome Aboard Booklet on line at ncl .com/welcomethehaven for valuable information and answers to any questions you may have about your cruise.

 

As a guest of The Haven, you can make special requests and arrange a variety of services and amenities prior to your sailing through our Concierge Desk. Call 1.855.625.4283, Monday through Friday, 9:00AM-9:00PM EST, or email NorwegianConciergeDesk@ncl.com.

 

We look forward to welcoming you aboard soon.

 

Sincerely,

Vivian Ewart

VP Passenger Services

Norwegian Cruise Line

 

Interesting. Been in the Haven 3 times and never got this letter. We did not book directly with NCL, though.

[CP3o]

I have a general question about upgrade prices that I bet someone knows the answer. Say I book a balcony for 1100 and someone else books at different time for 1300pp, when pricing the upgrade to a minsuite or spa balcony or haven, really anything, is the upcharge the same for all pax in same category as me or does it vary because original price factored in?

Similarly, do they make a destination between different balcony cabins b2/b3/b4 such that upgrade price varies, or might they lump balconies of the same size that are not spa balconies together for a general price to upgrade from any balcony to xyz cabin.

 

 

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[blessedwithfour]

Does anyone know how to start a new post/thread? I can't find it anywhere?!

[FireEater]

Does anyone know how to start a new post/thread? I can't find it anywhere?!

 

Go to the main page that lists all the post. At top left is a button to press for new thread.

[cyndepet]

Does anyone know how to start a new post/thread? I can't find it anywhere?!

 

Top left, right above where it says "Forum: Norwegian Cruise Line" is an icon for "New Thread."

[SMASHROX]

We upgraded from MX (mini suite guarantee) to H4 for a price consistent with what others have reported on these boards. Our original cabin eventually was assigned and was lowest level category. So I would say we paid the same price as others despite being in the lowest prices mini suite.

[zteamtwo]

We upgraded from MX (mini suite guarantee) to H4 for a price consistent with what others have reported on these boards. Our original cabin eventually was assigned and was lowest level category. So I would say we paid the same price as others despite being in the lowest prices mini suite.

 

It seems $500-$750 is the price for a Haven upgrade.

[mayapapaya51]

And if you pay that upgrade do you get any of the free offerings? Can you negotiate it? I got free gratuities with my cruise and I have read that it's not offered for the Haven nor have I seen it offered since I booked my cruise, but was wondering how that would be handled if I do manage to get an upgrade.

[BirdTravels]

And if you pay that upgrade do you get any of the free offerings? Can you negotiate it? I got free gratuities with my cruise and I have read that it's not offered for the Haven nor have I seen it offered since I booked my cruise, but was wondering how that would be handled if I do manage to get an upgrade.

 

You get the offers associated with your original booking. Your reservation will always show your original booking class and class you upgraded to.