magicsoccer Posted April 14, 2016 #1 Share Posted April 14, 2016 My daughter is going on NCL for her Honeymoon. If people buy them on board credit and they end up not using it all will it be refunded to them after the cruise and how is it refunded? Thanks Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted April 14, 2016 #2 Share Posted April 14, 2016 If it's purchased for them it is refundable and I believe it would be refunded by check 4 to 6 weeks after the cruise. (Of course I do not understand the "end up not using it all" concept;).) Link to comment Share on other sites More sharing options...
Rare KeithJenner Posted April 14, 2016 #3 Share Posted April 14, 2016 Purchased OBC is refundable. I've never done it but I believe it is sent to you after the cruise in which case it may take a while. Link to comment Share on other sites More sharing options...
magicsoccer Posted April 14, 2016 Author #4 Share Posted April 14, 2016 If it's purchased for them it is refundable and I believe it would be refunded by check 4 to 6 weeks after the cruise. (Of course I do not understand the "end up not using it all" concept;).) Oh, I totally agree with you and she never seems to have a problem spending my money:D. I was just wondering if others get too generous that she would get it back. Thanks for the information. Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted April 14, 2016 #5 Share Posted April 14, 2016 Oh, I totally agree with you and she never seems to have a problem spending my money:D. I was just wondering if others get too generous that she would get it back. Thanks for the information. I've noticed that since my kids have all turned 18 they don't spend money the way that they did when it came out of my pocket. Congratulations and I hope she has a great honeymoon. Link to comment Share on other sites More sharing options...
Crusin6 Posted April 15, 2016 #6 Share Posted April 15, 2016 I've noticed that since my kids have all turned 18 they don't spend money the way that they did when it came out of my pocket. Congratulations and I hope she has a great honeymoon. Yep at 18 all I provide is college tuition and a roof over there head when they are home...which means I feed them too But everything else is on their dime Study abroad College books Pleasure trips Clothes Entertainment Gas..but I pay insurance while in college Etc etc Lol...they even pay for their own pp renewals Good thing they all know how to make a good buck Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
jamminlion Posted April 15, 2016 #7 Share Posted April 15, 2016 It depends on how the OBC is purchased. I specifically asked about refundable OBC with my TA. I have a big chunk to use in June, and thought there might be a little left (we don't drink or play bingo, so it's getting used up in the spa and on a future cruise credit, and maybe a specialty or two). Anyway, because my OBC will be considered a 'gift', and charged to the TA's corporate credit card, any OBC not used up gets refunded to the credit card used to purchase it. SO - if your friends and family use their card to buy OBC on the NCL website, and it doesn't get used, it will go back to whomever (not sure how they would determine that, maybe in order of when it was purchased?). My suggestion - have friends and family buy gift cards and have your daughter apply the gift cards to their account. Then anything left would definitely go back to her and her new husband. Link to comment Share on other sites More sharing options...
magicsoccer Posted April 15, 2016 Author #8 Share Posted April 15, 2016 Thanks for that thought. Good idea. :) Link to comment Share on other sites More sharing options...
SPB in da RVA Posted April 15, 2016 #9 Share Posted April 15, 2016 My daughter is going on NCL for her Honeymoon. If people buy them on board credit and they end up not using it all will it be refunded to them after the cruise and how is it refunded? Thanks Refundable OBC is refundable, non-refundbale OBC is not. Purchased OBC is. Link to comment Share on other sites More sharing options...
anniegb Posted April 25, 2016 #10 Share Posted April 25, 2016 If it's purchased for them it is refundable and I believe it would be refunded by check 4 to 6 weeks after the cruise. (Of course I do not understand the "end up not using it all" concept;).) Oh I wish it was refunded as quickly as that. 3.5 months and still counting.... Annie Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted April 25, 2016 #11 Share Posted April 25, 2016 Oh I wish it was refunded as quickly as that. 3.5 months and still counting.... Annie I've heard that delays have been substantial. Link to comment Share on other sites More sharing options...
cruisnpat Posted April 26, 2016 #12 Share Posted April 26, 2016 I don't know about Norwegian, but on RC you can go to guest services on the last day and withdraw any unused OBC. Pat Link to comment Share on other sites More sharing options...
anniegb Posted April 26, 2016 #13 Share Posted April 26, 2016 I don't know about Norwegian, but on RC you can go to guest services on the last day and withdraw any unused OBC. Pat On Celebrity your registered credit card is refunded automatically. Still waiting on NCL. Annie Link to comment Share on other sites More sharing options...
vince_g Posted April 26, 2016 #14 Share Posted April 26, 2016 I don't know about Norwegian, but on RC you can go to guest services on the last day and withdraw any unused OBC. Pat You can go to the onboard credit desk on NCL and cash out, but I'm sure the amount has to be fairly small. I usually have left over OBC, and sometimes I have received it fairly quickly and other times it took a while. Link to comment Share on other sites More sharing options...
anniegb Posted April 26, 2016 #15 Share Posted April 26, 2016 (edited) I've heard that delays have been substantial. NCL UK advised that EU and UK cruisers are subject to a different system. If you don't email and ask them for the money, they keep it. Annie Edited April 26, 2016 by anniegb Link to comment Share on other sites More sharing options...
anniegb Posted May 13, 2016 #16 Share Posted May 13, 2016 I've heard that delays have been substantial. An update: Still no cheque received. Contacted UK office and they gave 2 poor excuses: 1. Staff shortages and/or 2. They have moved offices. Take your pick. Maybe they have lost their cheque book :wink: Gives a whole new meaning to your cheque is in the post. Annie Link to comment Share on other sites More sharing options...
swedish weave Posted May 13, 2016 #17 Share Posted May 13, 2016 (edited) On NCL, if the OBC was purchased on the ship, it can be refunded by the service desk. If it was not purchased on the ship, you will have to wait for them to refund it by mail. Edited May 13, 2016 by swedish weave Link to comment Share on other sites More sharing options...
vicocala Posted May 13, 2016 #18 Share Posted May 13, 2016 I've been refunded twice, each took about two weeks, including my recent Spirit cruise. Link to comment Share on other sites More sharing options...
anniegb Posted May 13, 2016 #19 Share Posted May 13, 2016 I've been refunded twice, each took about two weeks, including my recent Spirit cruise. Good for you :) I have passed the 3 month mark. Maybe they don't like UK cruisers ? :wink: Annie Link to comment Share on other sites More sharing options...
vicocala Posted May 13, 2016 #20 Share Posted May 13, 2016 Good for you :) I have passed the 3 month mark. Maybe they don't like UK cruisers ? :wink: Annie It does sound like kingdom cruisers are delayed. I think living in Florida might help. :rolleyes: Link to comment Share on other sites More sharing options...
anniegb Posted May 21, 2016 #21 Share Posted May 21, 2016 Good for you :) I have passed the 3 month mark. Maybe they don't like UK cruisers ? :wink: Annie An update: 4 months after I disembarked, I have finally received my cheque. Annie Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted May 21, 2016 #22 Share Posted May 21, 2016 An update: 4 months after I disembarked, I have finally received my cheque. Annie Thanks for the update. I continue to SMH that NCL keeps shooting itself in the foot in such a fashion. Link to comment Share on other sites More sharing options...
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