jig Posted April 17, 2016 #1 Share Posted April 17, 2016 Trying to check in online for a cruise in May and can't get through the passport section. Anyone else having problems? Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
blizzardboy Posted April 17, 2016 #2 Share Posted April 17, 2016 Is your passport good for 6 months beyond travel date? I've seen HAL's system refuse to work due to data entered that doesn't meet requirements. Link to comment Share on other sites More sharing options...
jig Posted April 17, 2016 Author #3 Share Posted April 17, 2016 Way beyond. It says on file. Will call them latter. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted April 17, 2016 #4 Share Posted April 17, 2016 Are you using IE? -- I had problems with IE when I went to do e-docs. I had to do them on Chrome. Link to comment Share on other sites More sharing options...
jig Posted April 21, 2016 Author #5 Share Posted April 21, 2016 All done by phone. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted April 21, 2016 #6 Share Posted April 21, 2016 Did you ever find out what the problem was? Link to comment Share on other sites More sharing options...
jig Posted April 22, 2016 Author #7 Share Posted April 22, 2016 Not really. They said there have been some problems. Done. Don't have to do it again till December. Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
HarR Posted April 22, 2016 #8 Share Posted April 22, 2016 Have seen these kind of glitches with their web login in the past. Right now I am not able enter username and password on the iPad. Both with Safari or Chrome. At the same time the login on a Windows PC is working. Link to comment Share on other sites More sharing options...
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