penwah2002 Posted May 10, 2016 #1 Share Posted May 10, 2016 I am aware that the Latitudes Points program has changed. We just received Platinum status on our last cruise, 05/01/16. When I look at the website the one page states I have 77 points but the graph, if you will, shows us still at Bronze because of the points change system. So my question is, are we grandfathered into the new system if we are already platinum? Thanks in advance and I apologize if this subject has already been beaten to death. Link to comment Share on other sites More sharing options...
iriefeeln Posted May 10, 2016 #2 Share Posted May 10, 2016 I am aware that the Latitudes Points program has changed. We just received Platinum status on our last cruise, 05/01/16. When I look at the website the one page states I have 77 points but the graph, if you will, shows us still at Bronze because of the points change system. So my question is, are we grandfathered into the new system if we are already platinum? Thanks in advance and I apologize if this subject has already been beaten to death. After reading your post, I signed on to my NCL. I have 110 latitudes points and it lists me as platinum but the bar graph shoes me as bronze. I will be following along to see if anyone else comments. I would be rather irritated if I were to lose the 2 free dinners (mine and my wife's) and the laundry benefits. Following.... Link to comment Share on other sites More sharing options...
numberguy Posted May 10, 2016 #3 Share Posted May 10, 2016 (edited) Thanks for this. I did NOT know the numbers had changed. I received platinum status after my November 2015 cruise on the escape. I see that my "thermometer" shows bronze, but at the very top, next to my name it says "Tier: Platinum." I think I would go with that word rather than the graph. Also, if you click on the tier benefits tab and look at the bottom, the number of points to reach the various tiers has not changed. Now I'm wondering if the tier level amounts have actually changed. They also have a couple of typos on their web pages. Their IT people are not always the best. What tier do they have you listed as? --Michael Edited May 10, 2016 by numberguy add'l info Link to comment Share on other sites More sharing options...
penwah2002 Posted May 10, 2016 Author #4 Share Posted May 10, 2016 I am listed as platinum. But if you look at the tier benefits, the platinum awards are grayed out like it does not apply to my status. I guess it's all a bit confusing. Link to comment Share on other sites More sharing options...
Rare GeezerCouple Posted May 10, 2016 #5 Share Posted May 10, 2016 Here is a current link to Latitudes points/levels. What is new? https://www.ncl.com/latitudes-rewards-program Link to comment Share on other sites More sharing options...
deladypilot Posted May 10, 2016 #6 Share Posted May 10, 2016 My account says im Gold but shows im Bronze and 14 away from Platinum. Must be a hiccup in the system but just in case I posted to their facebook page and asked what is going on. They are pretty good about getting back to people. Will let you know what they say Link to comment Share on other sites More sharing options...
drvalo Posted May 10, 2016 #7 Share Posted May 10, 2016 (edited) The website seems to be having some problems. Another example is that a number (maybe all) of us who have a cruise booked no longer see our cabin number listed on MYNCL vacation summary. I, too, am listed as platinum but the bar says bronze. I am not sure what they are doing to MYNCL, but maybe they will work it out soon. While you can, take a screen shot of cruise history for your records. Edited May 10, 2016 by drvalo Link to comment Share on other sites More sharing options...
deladypilot Posted May 10, 2016 #8 Share Posted May 10, 2016 Here is a current link to Latitudes points/levels. What is new? https://www.ncl.com/latitudes-rewards-program Im not seeing anything different (yet) Link to comment Share on other sites More sharing options...
AlexandNessa Posted May 10, 2016 #9 Share Posted May 10, 2016 How has the needs latitudes program changed? I was not aware of this either. We turned Gold this month, and that status was updated immediately, and it still says we are 19 points away from platinum. The old point levels (platinum at 76) are still listed. (Like others reported, the bar status we have is now showing bronze as well.) Link to comment Share on other sites More sharing options...
casofilia Posted May 10, 2016 #10 Share Posted May 10, 2016 My Account shows:- Mr Michael Wells Latitudes Tier Level: Platinum Guest Number: 225902259 Latitudes Rewards: 179 Points Latitude Rewards shows Balance: 179 Reward Points Bronze Filled in Silver Blank Gold Blank Platinum Blank Sounds like another NCL website glitch Mike Link to comment Share on other sites More sharing options...
mabones Posted May 10, 2016 #11 Share Posted May 10, 2016 According to my account it states that I am 6 points away from Platinum. What happens if you reach your points while on a cruise? This Fall I have a 4-day on sky & then a 7-day on Escape. Link to comment Share on other sites More sharing options...
drvalo Posted May 10, 2016 #12 Share Posted May 10, 2016 (edited) According to my account it states that I am 6 points away from Platinum. What happens if you reach your points while on a cruise? This Fall I have a 4-day on sky & then a 7-day on Escape. You will receive Platinum benefits after your Escape cruise, on your next cruise, unless you have double points on the four-day cruise. Was it an inside offer, a suite, or booked nine-months out? Edited May 10, 2016 by drvalo Link to comment Share on other sites More sharing options...
casofilia Posted May 10, 2016 #13 Share Posted May 10, 2016 According to my account it states that I am 6 points away from Platinum. What happens if you reach your points while on a cruise? This Fall I have a 4-day on sky & then a 7-day on Escape. Unless you are getting double points on the 4 day on Sky you will not get there after that cruise. If you are make sure that they are added before the second cruise and/or check with the Future Cruise staff on board. If you are not getting them, the case is that you will not get there till AFTER the 7 day on Escape as points are not added till AFTER the end of the cruise. Mike Link to comment Share on other sites More sharing options...
mabones Posted May 10, 2016 #14 Share Posted May 10, 2016 We booked Escape 01/2015 & Sky 03/2015. I think we will qualify for our Escape cruise! Link to comment Share on other sites More sharing options...
Heather1972 Posted May 10, 2016 #15 Share Posted May 10, 2016 Looks like the bar graph is incorrect for everyone. Mine says I'm bronze, but I am silver which it says at the top. I'm not concerned that the bar graph is wrong. What matters is what's on my sea pass card! =) Link to comment Share on other sites More sharing options...
numberguy Posted May 10, 2016 #16 Share Posted May 10, 2016 (edited) I am listed as platinum. But if you look at the tier benefits, the platinum awards are grayed out like it does not apply to my status. I guess it's all a bit confusing. Mine are actually a very light blue-grey which means that's my level of benefits. I'm thinking that's what you're seeing, too. But you know what? My cabin number doesn't show on the front page anymore, either. However, if I go to the checkin section, my cabin number does show on the right hand margin. Maybe it's a security thing on the front page? People complained about having it on the front page? I don't know, just guessing. --Michael Edited May 10, 2016 by numberguy Link to comment Share on other sites More sharing options...
asctony Posted May 10, 2016 #17 Share Posted May 10, 2016 I don't mean to sound negative nor trying to cause an uproar. I am just posting my opinion of NCL's perks. We cruise on Celebrity (Elite Plus), HAL (Copper), Princess (Elite), RCI (Diamond Plus) and other cruise lines. When I compare NCL's perks to all the other cruise lines mentioned above, NCL falls way short, especially at the Platinum level. No, we do not cruise a cruise line based on Perks, but it would be nice if NCL did provide some better perks especially for the Platinum level. JMHO! Link to comment Share on other sites More sharing options...
casofilia Posted May 10, 2016 #18 Share Posted May 10, 2016 I don't mean to sound negative nor trying to cause an uproar. I am just posting my opinion of NCL's perks. We cruise on Celebrity (Elite Plus), HAL (Copper), Princess (Elite), RCI (Diamond Plus) and other cruise lines. When I compare NCL's perks to all the other cruise lines mentioned above, NCL falls way short, especially at the Platinum level. No, we do not cruise a cruise line based on Perks, but it would be nice if NCL did provide some better perks especially for the Platinum level. JMHO! It would be interesting to hear what perks you get elsewhere that are better than the ones we get for being Platinum with NCL. Mike Link to comment Share on other sites More sharing options...
CruisinHarvey Posted May 10, 2016 #19 Share Posted May 10, 2016 I'm not aware of any changes to the latitudes program. What changed? Link to comment Share on other sites More sharing options...
tinker 4 Posted May 10, 2016 #20 Share Posted May 10, 2016 I am confused with NCL. I have been on three cruises (all in the haven). Unlike Princess (that gives me a card tell me what level I have) NCL gives me nothing. Does anyone know why? confused Link to comment Share on other sites More sharing options...
casofilia Posted May 10, 2016 #21 Share Posted May 10, 2016 I am confused with NCL. I have been on three cruises (all in the haven). Unlike Princess (that gives me a card tell me what level I have) NCL gives me nothing. Does anyone know why? Because it is so easy to look up online in "MyNCL" Mike Link to comment Share on other sites More sharing options...
asctony Posted May 10, 2016 #22 Share Posted May 10, 2016 It would be interesting to hear what perks you get elsewhere that are better than the ones we get for being Platinum with NCL. Mike I have added links to check these out. Hope this helps answer your question. Celebrity Elite Member Benefits* (300-749 earned Club Points**) https://secure.celebritycruises.com/captains-club/membership/captains-club-overview Many of the benefits of Select membership plus: • Access to the Captain's Club Lounge for daily coffee house style breakfast • Evening Cocktail hour (excludes embarkation and evening of Senior Officers' Party) • Complimentary 90-minute Internet package • 20% discount on any digital or print photo package at the Photo Gallery • Complimentary access to Persian Garden (on one port day of your choice while ship is in port) • Complimentary dry cleaning of one garment item • One complimentary bag of laundry (wash, dry, fold) on every sailing*** • A private shipboard departure lounge, serving continental breakfast • Priority Tender Service in Tender Ports of Call • Priority wait list in Main Dining Room • Elegant tea invitation* • Diamond Level enrollment in Royal Caribbean's Crown & Anchor Society‡ • Earn Double Club Points if you travel solo in a stateroom (as of July 1, 2014) • Receive Hertz Gold Plus Rewards membership (earn free rentals) with weekly rental discounts, free upgrades, and other special offers. Learn more. Celebrity Elite Plus Member Benefits* (750-2,999 earned Club Points**) Many of the benefits of Elite membership plus: • Complimentary 200-minute Internet package • Complimentary tea, cappuccino, latte and espresso • 10% discount on any Beverage or Wine Package‡ • 15% discount on any Specialty Restaurant‡ • 20% discount on any digital or print photo package at the Photo Gallery • Private shipboard departure lounge with continental breakfast Access to a coffeehouse style breakfast and Evening Cocktail hour • Invitation to the Elegant Tea event* • Complimentary access to Persian Garden (on one port day of your choice, while the ship is in port) • Two complimentary bags of laundry (wash, dry, fold) on all Celebrity cruises *** • Complimentary dry cleaning of one item • Ability to enroll in Royal Caribbean's Crown & Anchor Society Diamond Level Princess Platinum 6-15 Cruises or 51 - 150 cruise days Link: https://book.princess.com/captaincircle/membershipBenefits.page#Gold Complimentary Internet Credit# Each Platinum & Elite Princess Cruises Captain’s Circle member will receive a complimentary Internet credit to be used either on the computers in our Internet Cafés or wireless Internet on the passenger’s personal wireless device. The amount of complimentary Internet is determined by the length of the sailing. VOYAGE DURATION MINUTES 7 days or less 150 8-20 days 250 21+ days 500 Elite - 16 Cruises or 151 or more cruise days Complimentary Laundry and Professional Cleaning Services***Excludes same-day service. Upon request, your stateroom steward will organize your laundry to be cleaned - compliments of Princess Cruises Captain’s Circle! Complimentary Mini Bar Set Up** Your stateroom will receive one mini bar set up consisting of a selection of liquors, soft drinks, beer, still and sparkling water. Once onboard you may contact Room Service to change your mini-bar selection. Certain restrictions apply. Drinks will be refilled upon request and you will only be charged for the additionally requested drinks consumed. Deluxe Canapes Selection- Upon request you will receive a complimentary selection of deluxe canapés specially created by the Chef, delivered to your stateroom on formal nights (one order per Elite stateroom, each formal night). This benefit can be ordered by completing the card provided in your stateroom and hanging it outside your stateroom door by 10:00pm the night prior to the formal nights. Afternoon Tea - Complimentary afternoon tea may be served in your stateroom, should you wish. You may request this via room service at least six hours prior to the desired delivery time. Upgraded Bathroom Amenities - Regardless of your stateroom type, your stateroom bathroom will be stocked with the upgraded amenities normally reserved only for Suite guests. 10% Boutique Discount - Our Boutiques are second to none for choice and gift selection. Now, as an Elite Member, take advantage of a 10% discount storewide to buy those extra gifts for all your family back home! Your Cruise Card is your key to this wonderful benefit - simply show it when you make any purchase, and our Boutique Staff will automatically deduct 10% from your purchase price. Complimentary Grapevine Wine Tasting - Our Grapevine Wine Tasting Event is popular and many of our Members attend, so we have made arrangements to pick up the cover charge for you! RCI Diamond 80 points Diamond Plus 175 points http://www.royalcaribbean.com/cas/benefitsLoggedout.do?snav=1&cS=NAVBAR&pnav=6 SeaPass Card recognition Priority check-in1 Private departure lounge with continental breakfast Exclusive Trivia Exclusive Top Tier Event Robes for use onboard3 Signature lapel pin Welcome Gift/Amenity including choice of beverage5 Milestone recognition4 Chef's Choice Gift/Amenity Priority wait list for Shore Excursions/VitalitySM Day Spa services Diamond Lounge Priority departure Exclusive Nightly Diamond Event (Free Drinks from 5 -830PM nightly) Daily breakfast with specialty coffee Entertainment Tour Behind the Scenes Tours Personalized Gift/Amenity Concierge Lounge Access Priority seating at theater, ice show and AquaTheater events Meal with an Officer for members with 340 or more cruise points Link to comment Share on other sites More sharing options...
casofilia Posted May 11, 2016 #23 Share Posted May 11, 2016 Thank you Asctony Mike Link to comment Share on other sites More sharing options...
Doughboy139 Posted May 11, 2016 #24 Share Posted May 11, 2016 If you check under cruise history, This is what you will see... Due to an overwhelming response to the new Latitudes Rewards program, we are experiencing delays. Response time to your inquiry can take 6-8 weeks. Please do not resubmit your request. All inquiries will be addressed in the order they were received. Link to comment Share on other sites More sharing options...
drvalo Posted May 11, 2016 #25 Share Posted May 11, 2016 If you check under cruise history, This is what you will see... Due to an overwhelming response to the new Latitudes Rewards program, we are experiencing delays. Response time to your inquiry can take 6-8 weeks. Please do not resubmit your request. All inquiries will be addressed in the order they were received. That has been there for years. I don't think it has anything to do with the problems with the bar, especially since everyone still seems to see the current accrued points. Link to comment Share on other sites More sharing options...
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