blueboo Posted May 10, 2016 #1 Share Posted May 10, 2016 arrrgh what is wrong with the Celebrity website ! It has been about 6 days now and I cannot access any excursion bookings or manage my account, nothing works. Is it just me or is anyone experiencing this ? :( Link to comment Share on other sites More sharing options...
webecruzin2 Posted May 10, 2016 #2 Share Posted May 10, 2016 Same problem here. I keep getting "incorrect name or information" when I try to pull up my res. I booked a group fare with my TA. Wonder if the res. is under a group name. In any case, getting ready to call my TA about it because it's been 3 days now. Link to comment Share on other sites More sharing options...
blueboo Posted May 10, 2016 Author #3 Share Posted May 10, 2016 Let me know what they say Link to comment Share on other sites More sharing options...
webecruzin2 Posted May 10, 2016 #4 Share Posted May 10, 2016 Will do. Waiting for a call back. Link to comment Share on other sites More sharing options...
Amishcountry Posted May 11, 2016 #5 Share Posted May 11, 2016 Same problem here. Captains Club keeps telling me it's being fixed , but no luck yet [emoji31] Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
Bo1953 Posted May 11, 2016 #6 Share Posted May 11, 2016 I have been able to log in and manage my future reservations on this side. bon voyage Link to comment Share on other sites More sharing options...
dpluta Posted May 11, 2016 #7 Share Posted May 11, 2016 The x website is a train wreck right now. They have a new IT group handling it and it's in bad shape. I would call if I were cruising in the few weeks and get email confirmation of anything you talk to them about Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
bengaltiger1 Posted May 11, 2016 #8 Share Posted May 11, 2016 I am in the UK and I have been able to log in. Have you tried with a different web browser? Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
leehal Posted May 11, 2016 #9 Share Posted May 11, 2016 I had to ring and ask them to match my Captains Club with my booking, kept on coming up with errors. Ages spent on the phone but all seems ok now. Link to comment Share on other sites More sharing options...
webecruzin2 Posted May 11, 2016 #10 Share Posted May 11, 2016 arrrgh what is wrong with the Celebrity website ! It has been about 6 days now and I cannot access any excursion bookings or manage my account, nothing works. Is it just me or is anyone experiencing this ? :( TA just called back. Yes, X website problem. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
fumita Posted May 12, 2016 #11 Share Posted May 12, 2016 Everything is working for me. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now