Mike Moore Posted May 20, 2016 #1 Share Posted May 20, 2016 Good evening all - The issue we have been experiencing with the Guest Registration Form not saving properly due to a bug with the language preference has been resolved. Thank you for your patience, we look forward to welcoming you onboard. Link to comment Share on other sites More sharing options...
JK300 Posted May 20, 2016 #2 Share Posted May 20, 2016 Mike, sorry to say but I still can't save my language preference. On my first booking both of us can't save. In the second my wife's language is ok (english) only mine can't change & save. John Link to comment Share on other sites More sharing options...
Mike Moore Posted May 20, 2016 Author #3 Share Posted May 20, 2016 Sorry about that John - we'll do some more digging and I'll provide an update as soon as I have one. Link to comment Share on other sites More sharing options...
Mike Moore Posted May 20, 2016 Author #4 Share Posted May 20, 2016 Mike, sorry to say but I still can't save my language preference. On my first booking both of us can't save. In the second my wife's language is ok (english) only mine can't change & save.John John - would you mind sending me an email with your booking information, as we are unable to reproduce the issue you are describing, so believe it might be something impacting only specific scenarios. mmoore@oceaniaregent.com Link to comment Share on other sites More sharing options...
WholeNewWorld Posted May 20, 2016 #5 Share Posted May 20, 2016 I was having the same issue yesterday. :( It didn't matter what language I chose-it would not save. Link to comment Share on other sites More sharing options...
elbowroom Posted May 20, 2016 #6 Share Posted May 20, 2016 We had the same problem, but thankfully it works now. Link to comment Share on other sites More sharing options...
Mura Posted May 20, 2016 #7 Share Posted May 20, 2016 When I checked our upcoming itinerary maybe a week ago (looking for an answer to a different question) I discovered that we were listed as French speaking -- which wouldn't be impossible but it's a long time since DH has used that language. When I tried to make the change it was impossible. (This was before Mike Moore started this thread.) My TA was able to effect the change and as of this afternoon we are still shown as English speakers ... Mura Link to comment Share on other sites More sharing options...
Starlaker Posted June 7, 2016 #8 Share Posted June 7, 2016 We are experiencing the same problem. It keeps saying that I am French and won't let me change it. I am reminded of that commercial where they make the trip of their lifetime to experience Their roots and find out that they are from a different nationality. Do you suppose I am actually French and Oceania knows more than I do? Guess I had better take a crash course in French! All I know now is "oui, oui" and that might get me in trouble. :-) Link to comment Share on other sites More sharing options...
Mike Moore Posted June 7, 2016 Author #9 Share Posted June 7, 2016 We are experiencing the same problem. It keeps saying that I am French and won't let me change it. Could you also send me an email with your booking information? Link to comment Share on other sites More sharing options...
Rare PaulMCO Posted June 7, 2016 #10 Share Posted June 7, 2016 (edited) Mike 2 weeks ago I checked my booking and it showed English. Today it shows French and I cannot change it back. So what was fixed is broken again. Will send you details by email. Edited June 7, 2016 by PaulMCO Link to comment Share on other sites More sharing options...
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