Captainrobert Posted May 23, 2016 #1 Share Posted May 23, 2016 I have been having trouble with signing into the RCCL, I use the website all the time as Diamond Plus member. About a month ago I had trouble signing in, called RCCL regarding technical support. The site didn't recognize my username, password or my email address???? Their solution is to create a new profile. Apparently they have had a major crash of the website losing thousand of user names, passwords & email addresses????? I asked them why we weren't notified?? Of course, how could they?? They lost all our information!!! Link to comment Share on other sites More sharing options...
rdsxgrl28 Posted May 23, 2016 #2 Share Posted May 23, 2016 I had trouble yesterday trying to book, it told me all the cruises in 2017 & 2018 were SOLD OUT:eek: RCCL does not have the best IT section apparently :rolleyes: Link to comment Share on other sites More sharing options...
cruisenfever Posted May 23, 2016 #3 Share Posted May 23, 2016 I have been having trouble with signing into the RCCL, I use the website all the time as Diamond Plus member. About a month ago I had trouble signing in, called RCCL regarding technical support. The site didn't recognize my username, password or my email address???? Their solution is to create a new profile. Apparently they have had a major crash of the website losing thousand of user names, passwords & email addresses????? I asked them why we weren't notified?? Of course, how could they?? They lost all our information!!! I suggest that you call C&A 1-800-526-9723 Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted May 23, 2016 #4 Share Posted May 23, 2016 I had trouble yesterday trying to book, it told me all the cruises in 2017 & 2018 were SOLD OUT:eek: RCCL does not have the best IT section apparently :rolleyes: The cruises seem to be all back now :D Link to comment Share on other sites More sharing options...
Big_G Posted May 23, 2016 #5 Share Posted May 23, 2016 I have been having trouble with signing into the RCCL, I use the website all the time as Diamond Plus member. About a month ago I had trouble signing in, called RCCL regarding technical support. The site didn't recognize my username, password or my email address???? Their solution is to create a new profile. Apparently they have had a major crash of the website losing thousand of user names, passwords & email addresses????? I asked them why we weren't notified?? Of course, how could they?? They lost all our information!!! This happened to my wife a couple of years ago and that was the only solution they could come up with. She got credit for all her cruises. Sent from my XT1254 using Tapatalk Link to comment Share on other sites More sharing options...
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