mal&jason Posted June 23, 2016 #1 Share Posted June 23, 2016 Hi everyone, I am on the Epic in September. I (thought) I bought onboard credit (confirmation window included) and it never showed up either on myncl as well as on my statement. Last time I called NCL, it was confirmed that I didn't have onboard credit. OK, so I figured maybe I hit the wrong button. BUT THEN I got Cirque tickets (and paid for them) and they are showing up on my itinerary on MyNCL but are not on my statement again. It's been about 2 weeks. I am using the credit card "function" of my debit card. Has this happened to anyone else? Thanks, Mallory Link to comment Share on other sites More sharing options...
NMLady Posted June 23, 2016 #2 Share Posted June 23, 2016 Hi everyone, I am on the Epic in September. I (thought) I bought onboard credit (confirmation window included) and it never showed up either on myncl as well as on my statement. Last time I called NCL, it was confirmed that I didn't have onboard credit. OK, so I figured maybe I hit the wrong button. BUT THEN I got Cirque tickets (and paid for them) and they are showing up on my itinerary on MyNCL but are not on my statement again. It's been about 2 weeks. I am using the credit card "function" of my debit card. Has this happened to anyone else? Thanks, Mallory Even after you get a confirmation screen check your credit/debit card after a few days to make sure the transaction was processed. I had to re-buy a 3 SDP because it was never charged to my credit card. But mine were also not showing up on MyNCL, my first clue of a problem. Maybe you'd better purchase them over the phone rather than online. Link to comment Share on other sites More sharing options...
zqvol Posted June 23, 2016 #3 Share Posted June 23, 2016 Hi everyone, I am on the Epic in September. I (thought) I bought onboard credit (confirmation window included) and it never showed up either on myncl as well as on my statement. Last time I called NCL, it was confirmed that I didn't have onboard credit. OK, so I figured maybe I hit the wrong button. BUT THEN I got Cirque tickets (and paid for them) and they are showing up on my itinerary on MyNCL but are not on my statement again. It's been about 2 weeks. I am using the credit card "function" of my debit card. Has this happened to anyone else? Thanks, Mallory It happens on a regular basis when you try to buy on-board credit. Easiest way to do it is to call. Link to comment Share on other sites More sharing options...
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