W and W Posted July 14, 2016 #1 Share Posted July 14, 2016 As there's 8 of us using Royal IQ for calling or texting each other sounds like a good idea. And good for $8 Do we download the app now and then it becomes live when we get on board. Or should we wait till we're on board and then download it ? Does anyone know what we do to get the unique number for receiving calls or texts from each other. It'll make it easier for getting in touch when we get back from excursions. Thanks W (one half of W & W) :):) Link to comment Share on other sites More sharing options...
Clarea Posted July 14, 2016 #2 Share Posted July 14, 2016 As there's 8 of us using Royal IQ for calling or texting each other sounds like a good idea. And good for $8 Do we download the app now and then it becomes live when we get on board. Or should we wait till we're on board and then download it ? Does anyone know what we do to get the unique number for receiving calls or texts from each other. It'll make it easier for getting in touch when we get back from excursions. Thanks W (one half of W & W) :):) I would download the app now. Link to comment Share on other sites More sharing options...
Royal Caribbean International Posted July 14, 2016 #3 Share Posted July 14, 2016 Hello there. You can download the app at home, but Royal iQ only works when connected to the ship's Wi-Fi network. Once at the pier or onboard, connect to "royal-wifi" and register by entering your name as it appears on your SetSail Pass or SeaPass card, and a few other pieces of info. We recommend the device is placed on airplane mode to avoid incurring roaming charges. To utilize the calling and texting functions, the Royal iQ communication package must be purchased. After purchasing a package, you can make calls and send texts to other devices with a purchased package onboard the ship from within the app. Each guest has a unique extension in Royal iQ and to communicate with others using the app, you'll need the other person's extension. This can be found in the Communication Menu of Royal iQ. We hope this info helps! Link to comment Share on other sites More sharing options...
Biker19 Posted July 14, 2016 #4 Share Posted July 14, 2016 I hope this continues - RCI answering questions with useful info. Link to comment Share on other sites More sharing options...
W and W Posted July 14, 2016 Author #5 Share Posted July 14, 2016 Hello there. You can download the app at home, but Royal iQ only works when connected to the ship's Wi-Fi network. Once at the pier or onboard, connect to "royal-wifi" and register by entering your name as it appears on your SetSail Pass or SeaPass card, and a few other pieces of info. We recommend the device is placed on airplane mode to avoid incurring roaming charges. To utilize the calling and texting functions, the Royal iQ communication package must be purchased. After purchasing a package, you can make calls and send texts to other devices with a purchased package onboard the ship from within the app. Each guest has a unique extension in Royal iQ and to communicate with others using the app, you'll need the other person's extension. This can be found in the Communication Menu of Royal iQ. We hope this info helps! Thanks for the great reply. Told me everything I need to know. Link to comment Share on other sites More sharing options...
Project-College Posted July 14, 2016 #6 Share Posted July 14, 2016 Hello there. You can download the app at home, but Royal iQ only works when connected to the ship's Wi-Fi network. Once at the pier or onboard, connect to "royal-wifi" and register by entering your name as it appears on your SetSail Pass or SeaPass card, and a few other pieces of info. We recommend the device is placed on airplane mode to avoid incurring roaming charges. To utilize the calling and texting functions, the Royal iQ communication package must be purchased. After purchasing a package, you can make calls and send texts to other devices with a purchased package onboard the ship from within the app. Each guest has a unique extension in Royal iQ and to communicate with others using the app, you'll need the other person's extension. This can be found in the Communication Menu of Royal iQ. We hope this info helps! Question: When can you purchase the Royal IQ communication package? (This is the $8 per phone per whole cruise right?) Link to comment Share on other sites More sharing options...
Merion_Mom Posted July 14, 2016 #7 Share Posted July 14, 2016 Question: When can you purchase the Royal IQ communication package? (This is the $8 per phone per whole cruise right?) After you board. Download for free now and pay for using the communications function on board. Link to comment Share on other sites More sharing options...
dedosr Posted July 15, 2016 #8 Share Posted July 15, 2016 Just off the Anthem. Download the app at home. (actually it was already downloaded from my Quantum Cruise). Once on board, you open the app. A "register" tab appears. Click on register, then enter your first name, Last name, and year of birth. That is it. Then the app is active and so are all of it's features. When you click on the the "Text Bubble", You can click on Purchase the "text and chat" package for $7.95 per device for the entire cruise. The people in your stateroom automatically appear in contacts with their ID #. You can either text them or call them through the app. You can also call extensions on the ship. You can add other people on board to your contact list. Very Important!!!! You must leave the app open to receive texts, and calls. If you close the app, the sender will receive a message "person is off line" Link to comment Share on other sites More sharing options...
Brocktoon623 Posted July 15, 2016 #9 Share Posted July 15, 2016 Just wanted to chime in and thank everyone for the info on using the Royal IQ messaging function, as it's answered a bunch of questions I was wondering about. I think the text function of the app gets lost with all the Voom package offers that are pushed. While it sounds like the text/chat may not be perfect ... for $8 per device it's still a pretty good option for on ship communication for those that don't need a full internet package Link to comment Share on other sites More sharing options...
garts Posted July 15, 2016 #10 Share Posted July 15, 2016 If you don't want the text/chat option can you still use Royal IQ to view what is going on ? Is there a charge for this ? Sent from my iPod touch using Tapatalk Link to comment Share on other sites More sharing options...
Clarea Posted July 15, 2016 #11 Share Posted July 15, 2016 If you don't want the text/chat option can you still use Royal IQ to view what is going on ? Is there a charge for this ? No charge for any of the other features, only a charge if you want to text. Link to comment Share on other sites More sharing options...
garts Posted July 15, 2016 #12 Share Posted July 15, 2016 No charge for any of the other features, only a charge if you want to text. Thank you for letting me know Sent from my iPod touch using Tapatalk Link to comment Share on other sites More sharing options...
Clarea Posted July 15, 2016 #13 Share Posted July 15, 2016 Thank you for letting me know You're welcome.:) Link to comment Share on other sites More sharing options...
Debitoo Posted July 15, 2016 #14 Share Posted July 15, 2016 If Royal is still monitoring this thread.....THANK YOU for answering the OP's question and all the other info you gave. Much appreciated! :D Link to comment Share on other sites More sharing options...
sdmike Posted July 15, 2016 #15 Share Posted July 15, 2016 If you don't want the text/chat option can you still use Royal IQ to view what is going on ? Is there a charge for this ? Sent from my iPod touch using Tapatalk No, but it's worthless. The schedules were never accurate and it was impossible to make reservations on it (we were on the 6/30 Anthem cruise). Link to comment Share on other sites More sharing options...
Shak Posted July 15, 2016 #16 Share Posted July 15, 2016 No charge for any of the other features, only a charge if you want to text. You can also call if you purchase the communication features. I could not only call any person with this feature but any room or ship services. The Royal IQ was not perfect but I liked it. Shak Link to comment Share on other sites More sharing options...
Clarea Posted July 15, 2016 #17 Share Posted July 15, 2016 You can also call if you purchase the communication features. I could not only call any person with this feature but any room or ship services. The Royal IQ was not perfect but I liked it. Shak I didn't realize the app had voice capability, thanks for the info. Link to comment Share on other sites More sharing options...
GuavaTechAngels Posted September 26, 2016 #18 Share Posted September 26, 2016 (edited) Hello there. You can download the app at home, but Royal iQ only works when connected to the ship's Wi-Fi network. Once at the pier or onboard, connect to "royal-wifi" and register by entering your name as it appears on your SetSail Pass or SeaPass card, and a few other pieces of info. We recommend the device is placed on airplane mode to avoid incurring roaming charges. To utilize the calling and texting functions, the Royal iQ communication package must be purchased. After purchasing a package, you can make calls and send texts to other devices with a purchased package onboard the ship from within the app. Each guest has a unique extension in Royal iQ and to communicate with others using the app, you'll need the other person's extension. This can be found in the Communication Menu of Royal iQ. We hope this info helps! It's really great to see RCI answering questions in the forums! Edited September 26, 2016 by GuavaTechAngels Link to comment Share on other sites More sharing options...
mandymac Posted September 30, 2016 #19 Share Posted September 30, 2016 (edited) Question: When can you purchase the Royal IQ communication package? (This is the $8 per phone per whole cruise right?) Do you need to buy an internet package with this too or can the communication package be bought without vroom? Edited September 30, 2016 by mandymac Link to comment Share on other sites More sharing options...
CRUISEFAN0001 Posted September 30, 2016 #20 Share Posted September 30, 2016 Do you need to buy an internet package with this too or can the communication package be bought without vroom? It seems the question was answered in the post right before yours. Link to comment Share on other sites More sharing options...
Biker19 Posted September 30, 2016 #21 Share Posted September 30, 2016 Do you need to buy an internet package with this too or can the communication package be bought without vroom? No internet package needed for the Royal IQ app. Link to comment Share on other sites More sharing options...
mandymac Posted October 6, 2016 #22 Share Posted October 6, 2016 No internet package needed for the Royal IQ app. :) Thanx again Biker19 Link to comment Share on other sites More sharing options...
crosby99 Posted October 6, 2016 #23 Share Posted October 6, 2016 It's really great to see RCI answering questions in the forums! Yes....I wonder what made them suddenly respond to this one?.....seems a bit random Link to comment Share on other sites More sharing options...
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