Premier cruise question

[JaneyLynn]

We had an slight issue switching an existing booking to a premier casino offer, but Carnival took care of it. My question is how can I be 100% sure that I am booked under that code and will be part of the fun? I did not receive a snail mail offer, it was under my VIFP offers (so I can't bring the mailing with me).

[topspin1267]

email Global Casino Services at casino@carnival.com

 

Ask them to confirm your rate code. If it's the "normal" premier cruise, you should be under rate code PC4 or PC2

 

You can also ask them to confirm your drinks on us cards and other perks

Edited August 24, 2016 by topspin1267

[JaneyLynn]

Thank you!!

[spiritkat090909]

Another code is PC9, I have this offer on PC2,husband is 9. Different cash amounts.

[ZoeyVictoria]

We had an slight issue switching an existing booking to a premier casino offer, but Carnival took care of it. My question is how can I be 100% sure that I am booked under that code and will be part of the fun? I did not receive a snail mail offer, it was under my VIFP offers (so I can't bring the mailing with me).

 

I had a similar situation. I changed an existing booking to a premier sailing on a different date and the person who did it was apparently a very new employee (my regular PVP was out for two days and I didn't want to wait due to limited availability). He had a couple of things wrong (he tried to cancel the wrong booking, etc.) but I caught them. Both my SO and I have the offer this time, so I printed out the "my offers" page for both of us and will take it along, just in case. I am going to wait until a week before the cruise (August) and also email the casino.