yitao Posted September 4, 2016 #1 Share Posted September 4, 2016 Get confused about the NCL's cancellation policy, I booked Dec 17 , 2016 Escape, and the final payment date is Sep 18, 2016, if I cancel my booking before Sep 18, 2016 , is it free? Thanks for your help. Rachel Link to comment Share on other sites More sharing options...
drvalo Posted September 4, 2016 #2 Share Posted September 4, 2016 (edited) You will be refunded your whole deposit (or whatever you paid). If you booked through a travel agent, sometimes they have cancellation fees, but you should be fine with NCL. Unless you booked the Haven. https://www.ncl.com/about/cancellation-fee-schedule Edited September 4, 2016 by drvalo Link to comment Share on other sites More sharing options...
yitao Posted September 4, 2016 Author #3 Share Posted September 4, 2016 Thanks drvalo. :):) Link to comment Share on other sites More sharing options...
hawkeyetlse Posted September 4, 2016 #4 Share Posted September 4, 2016 Remember that you must actually tell them to cancel your booking, and make sure you receive a confirmation of the penalty-free cancellation before September 18. Some people incorrectly assume that if they do nothing and simply let the final payment date go by without paying, their booking will automatically cancel itself and they will get their deposit back. The booking will indeed be cancelled, but NCL keeps the deposit! Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted September 4, 2016 #5 Share Posted September 4, 2016 (edited) Get confused about the NCL's cancellation policy, I booked Dec 17 , 2016 Escape, and the final payment date is Sep 18, 2016, if I cancel my booking before Sep 18, 2016 , is it free? Thanks for your help.Rachel It depends on the cancellation policy for your reservations. For US customers booking through the US NCL offices (directly or via TA), a cancellation before final payment will get you a full refund. Other customers booking in the UK and Europe will get hit with a cancellation fee (usually loss of your deposit). I am not sure what the policy is for the office you booked with in Canada. You need to call NCL directly or click on the Cancellation Fee Schedule link in your original confirmation to see if you will incur a charge at this point. Note: the link provided by drvalo above is to the United States cancellation fee policy. Edited September 4, 2016 by BirdTravels Link to comment Share on other sites More sharing options...
casofilia Posted September 4, 2016 #6 Share Posted September 4, 2016 {Snipped}You will be refunded your whole deposit (or whatever you paid). How? Cheque or Refund to Credit Card? Link to comment Share on other sites More sharing options...
drvalo Posted September 5, 2016 #7 Share Posted September 5, 2016 How? Cheque or Refund to Credit Card? Honestly, I don't know. I have only ever canceled a cruise that I booked using a FCC which just reverted back to my FCC, pretty much immediately. I am sure others know, however. Link to comment Share on other sites More sharing options...
Sabiney Posted September 5, 2016 #8 Share Posted September 5, 2016 How? Cheque or Refund to Credit Card? Ours was refunded to our credit card. It was posted on the next months statement. Pat Link to comment Share on other sites More sharing options...
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