Skipper Justin Posted December 25, 2016 #1 Share Posted December 25, 2016 Just got back from my cruise on Friday. I booked my next cruise, which is a year away, while on board. I signed into my RC account today and added the new reservation. It shows that at 500 payment is due on the 12/26. Has anyone had this happen? Is it just the onboard deposit not registering yet? Thank you! Link to comment Share on other sites More sharing options...
Ken at the beach Posted December 25, 2016 #2 Share Posted December 25, 2016 Just got back from my cruise on Friday. I booked my next cruise, which is a year away, while on board. I signed into my RC account today and added the new reservation. It shows that at 500 payment is due on the 12/26. Has anyone had this happen? Is it just the onboard deposit not registering yet? Thank you! Royals system cannot handle different deposit amounts. Ignore the message. Link to comment Share on other sites More sharing options...
tatt2ed Posted December 25, 2016 #3 Share Posted December 25, 2016 When i booked under a reduced deposit promo i kept getting i was past due on the remainder of the standard deposit. I called they said i was ok. Its just problems in their system but its always safe to call and check. Ive learned even a 15 minute call for reassurance is better then scrambling to straighten out a mess later on. Link to comment Share on other sites More sharing options...
skyhawk352 Posted December 25, 2016 #4 Share Posted December 25, 2016 Did you atleast get an invoice showing the original deposit was applied? When I did my Next Cruise on the Anthem late November, the deposit was never posted. if I hadn't checked on it, as I didn't see the charge on my credit card, the booking would have cancelled. Link to comment Share on other sites More sharing options...
Skipper Justin Posted December 25, 2016 Author #5 Share Posted December 25, 2016 Did you atleast get an invoice showing the original deposit was applied? When I did my Next Cruise on the Anthem late November, the deposit was never posted. if I hadn't checked on it, as I didn't see the charge on my credit card, the booking would have cancelled. The payment posted and was on both the invoice and website. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
mollyeilis Posted December 25, 2016 #6 Share Posted December 25, 2016 Ignore it. System can't handle the reduced deposits. Link to comment Share on other sites More sharing options...
molly361 Posted December 25, 2016 #7 Share Posted December 25, 2016 Royals system cannot handle different deposit amounts. Ignore the message. What Ken said!!!:D Link to comment Share on other sites More sharing options...
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