jshli Posted January 16, 2017 #1 Share Posted January 16, 2017 Is there a way to request "no upgrades" on my reservation, online or do I have to call Celebrity? Link to comment Share on other sites More sharing options...
mandream Posted January 16, 2017 #2 Share Posted January 16, 2017 You need to call. Sent from my XT1575 using Tapatalk Link to comment Share on other sites More sharing options...
maggie.1008 Posted January 16, 2017 #3 Share Posted January 16, 2017 Celebrity doesn`t upgrade often unless you pay. I know Princess will upgrade you and not even let you know. This happened to me once and I did not want the upgrade. Same cabin different location. I did not consider it an upgrade. Link to comment Share on other sites More sharing options...
ROYALBOY Posted January 16, 2017 #4 Share Posted January 16, 2017 I think my upgrade fairy died... I get calls from Celebrity whenever we book a cruise, and when they ask if there is anything that can do my usual response is "well an upgrade to a suite would be nice" we both have a good laugh and life goes on.[emoji924][emoji924][emoji924] Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
billybob57 Posted January 16, 2017 #5 Share Posted January 16, 2017 If you have selected your cabin number and deck The answer is No And celebrity have never offered us a upgrade Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
warmwinds Posted January 16, 2017 #6 Share Posted January 16, 2017 If you have selected your cabin number and deckThe answer is No And celebrity have never offered us a upgrade Sent from my iPhone using Forums I recall several months ago someone was moved when they didn't want to be, it was a big hullabaloo for them (might have even been 2 different parties)...I would definitely call to make sure. Link to comment Share on other sites More sharing options...
mustafabalcony Posted January 16, 2017 #7 Share Posted January 16, 2017 We reserved a guarantee exterior a week or so ago and have been allocated the lowest level of balcony cabins. So we're very happy :D Link to comment Share on other sites More sharing options...
jshli Posted January 16, 2017 Author #8 Share Posted January 16, 2017 I called Celebrity twice and both times I felt uncomfortable with their responses. One seemed confused why I do not want an upgrade, and the second one seemed totally confused by my request. I hung up before I asked them to actually add the info as I was concerned that my reservation might get messed up. I called the Captain's Club phone number and both times was not connected to this dept. I wonder if the Captain's Club desk is closed today for the holiday. I will try again tomorrow. Link to comment Share on other sites More sharing options...
ECCruise Posted January 16, 2017 #9 Share Posted January 16, 2017 I called Celebrity twice and both times I felt uncomfortable with their responses. One seemed confused why I do not want an upgrade, and the second one seemed totally confused by my request. I hung up before I asked them to actually add the info as I was concerned that my reservation might get messed up. I called the Captain's Club phone number and both times was not connected to this dept. I wonder if the Captain's Club desk is closed today for the holiday. I will try again tomorrow. Captain's Club is there. Just got off the phone from them. The problem is that this is a Princess and HAL opt out (don't upgrade). Celebrity has no established policy about it like those 2 lines do. Link to comment Share on other sites More sharing options...
DaisyFire Posted January 16, 2017 #10 Share Posted January 16, 2017 I recall several months ago someone was moved when they didn't want to be, it was a big hullabaloo for them (might have even been 2 different parties)...I would definitely call to make sure. I read that post as well - and as a result sent a note to my TA asking her to mark my reservation to not upgrade without asking. She said that she has never done this and that they would not upgrade anyone without notifying them. Since it is not likely that the OP for that thread made up their story - it seems that it can happen - but it is just not very likely? Of course, it could just not be likely because non-requested upgrades (for those not booking a GTY cabin) are not likely... Link to comment Share on other sites More sharing options...
bigbeergut Posted January 16, 2017 #11 Share Posted January 16, 2017 I think my upgrade fairy died... I get calls from Celebrity whenever we book a cruise, and when they ask if there is anything that can do my usual response is "well an upgrade to a suite would be nice" we both have a good laugh and life goes on.[emoji924][emoji924][emoji924] Sent from my iPad using Forums The Upgrade Fairy has been replaced by her evil twin, the Upsell Fairy. I've yet to get any good opportunities from the Upsell Fairy. :( Link to comment Share on other sites More sharing options...
C 2 C Posted January 16, 2017 #12 Share Posted January 16, 2017 The Upgrade Fairy has been replaced by her evil twin, the Upsell Fairy. I've yet to get any good opportunities from the Upsell Fairy. :( Funny. I ask if there is an opportunity please call.. we have not had a call yet after at least 50 opportunities for Celebrity. I think rip van winkle is the operator in charge . Link to comment Share on other sites More sharing options...
Siora7777 Posted January 16, 2017 #13 Share Posted January 16, 2017 (edited) We reserved a guarantee exterior a week or so ago and have been allocated the lowest level of balcony cabins. So we're very happy :D How faraway from sailing are you? Edited January 16, 2017 by Siora7777 Link to comment Share on other sites More sharing options...
cruiseflyer38 Posted January 17, 2017 #14 Share Posted January 17, 2017 Funny. I ask if there is an opportunity please call.. we have not had a call yet after at least 50 opportunities for Celebrity. I think rip van winkle is the operator in charge . I have been advised by Celebrity that it is "The Revenue Department" who decide who is offered an upgrade. It would appear that it is a matter of how much you have spent on your previous cruises that determine who gets an upgrade. Zenith makes no difference. Until this recent revenue policy Celebrity very rarely gave any upgrades. Many travel agents give their clients "free upgrades" when there is a price reduction for the cruise prior to the last payment date. (Same price, same commission, free upgrade.) Link to comment Share on other sites More sharing options...
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