3girlsofmyown Posted February 4, 2017 #1 Share Posted February 4, 2017 We are cruising this summer and want to visit Tulum during our stop in Cozumel. If I buy it now and then we change our mind prior to the cruise can I cancel or am I locked in once I purchase? Link to comment Share on other sites More sharing options...
Anthomaniac Posted February 4, 2017 #2 Share Posted February 4, 2017 We are cruising this summer and want to visit Tulum during our stop in Cozumel. If I buy it now and then we change our mind prior to the cruise can I cancel or am I locked in once I purchase? You can cancel prior to sailing with a full refund. You can cancel on embarkation day with a 25% penalty. Ymmv Sent from my XT1254 using Tapatalk Link to comment Share on other sites More sharing options...
LaCal Posted February 4, 2017 #3 Share Posted February 4, 2017 U can cancel even when on the ship as long as it's 24 hours before the date of the excursion. They've even let that slide before when I wasn't feeling good and canceled 12 hours before Link to comment Share on other sites More sharing options...
cruise pup Posted February 4, 2017 #4 Share Posted February 4, 2017 Is it a refund to original payment method or a credit to the sail & sign account? Link to comment Share on other sites More sharing options...
easyboy Posted February 5, 2017 #5 Share Posted February 5, 2017 We are cruising this summer and want to visit Tulum during our stop in Cozumel. If I buy it now and then we change our mind prior to the cruise can I cancel or am I locked in once I purchase? Yes you can cancel prior to the cruise. Link to comment Share on other sites More sharing options...
bury me at sea Posted February 5, 2017 #6 Share Posted February 5, 2017 Is it a refund to original payment method or a credit to the sail & sign account? I cancelled prior to boarding and the refund went to method of original payment. An excursion was once cancelled after boarding by the ship/vendor due to inclement weather and the refund went to my S&S account. I have no personal knowledge of refund method if the passenger cancels after boarding, so will leave that scenario for someone else. Link to comment Share on other sites More sharing options...
cruizergal70 Posted February 5, 2017 #7 Share Posted February 5, 2017 When excursions have been cancelled due to weather while onboard, the refund was applied to my s&s card. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now