Ocho Rio ..Jamaica . Where did it go ?

[New Cruiser Girl]

I just checked my cruise personalizer and it looks like we are not stopping there now? Anyone know what's up? I was booked for The Dunn's River Falls excursion and it simply disappeared and the link on shore excursions is not active at all. Hmmmmm??

[dreaminofcruisin]

It might be helpful to post which cruise you are on -- to where and the dates. You might also check your roll call for the cruise and see what others there are seeing.

Good Luck. :)

[New Cruiser Girl]

haha...Yes I thought I was posting in Roll Call.. but will do ~

It's the Feb 26th Sailing on The Regal

[jdshaw1000]

Re: February 26 Regal Princess Issue

 

Yesterday afternoon I checked the website regarding our cruise. The Ocho Rios excursion was deleted. I called customer service. They had no clue. I asked them to find a clue. After several minutes on hold the woman said Ocho Rios, Jamaica is cancelled due to "operational issues". What does that mean? No clue. Ship is now probably going to Montego Bay, Jamaica.

 

Website still says Ocho Rios, but it's not "clickable". I called this morning. Still no clue. Why wasn't I informed about this instead of randomly discovering it. No clue. When will the website be updated? No clue. Are we really going to Montego Bay? No clue.

 

This is our first Princess cruise after seven on Royal Caribbean. Not impressed so far.

[HawksFan74]

When doing a mock booking on the Princess site, it still lists Ocho Rios on the itinerary.

[jdshaw1000]

Yes, but it can't be "clicked", so it's not really there. According to customer relations - "they're working on it". With glacial speed.

[RNGALNG]

I've had some issues trying to pull up the website for a day now. Maybe they are working on it and updating things?

 

In my humble opinion. . . you are better off just staying onboard if you do go to the port. Not one of my favorite stops.

[caribill]

R

 

Website still says Ocho Rios, but it's not "clickable". I called this morning. Still no clue. Why wasn't I informed about this instead of randomly discovering it. No clue. When will the website be updated? No clue. Are we really going to Montego Bay? No clue.

 

This is our first Princess cruise after seven on Royal Caribbean. Not impressed so far.

 

Check your Personalizer and see if there is a message there.

[New Cruiser Girl]

Yes, but I was set on walking up the Falls...however if not, I'm all good to sit at the pool with a good book and a cocktail ...ahhhh

[caribill]

After several minutes on hold the woman said Ocho Rios, Jamaica is cancelled due to "operational issues". What does that mean? No clue.

 

"Operational Issues" is what the excuse is for almost every change in an itinerary.

 

It could mean anything from too many ships in port that day to the tides are wrong for the ship to be there to just about any other reason,

[New Cruiser Girl]

I wonder how The Regal is making out on this leg at Ocho Rios?

[Teesull22]

Hi,

 

I just got off the phone with Princess. The rep said they changed itinerary on this cruise and going to Ocho Rios now. I told her that's where it was always schedule to go and that I had already picked excursions for there. She said give it a few days and excursions for new port of Ocho Rios will be available. So that wasauseless call. Sorry, I'm also on the 2/26 Regal

[jdshaw1000]

Ocho Rios is now deleted on the website. Montego Bay is there, but with no excursions link.

Edited February 10, 2017 by jdshaw1000

[Teesull22]

It shows the port change on cruise personalizer now

[jdshaw1000]

Note: it now says "tender", vs. normal Montego Bay docking. So - many ships at port, and we're odd man out due to Ocho Rios screw up. Excursion link shows no excursions available - obviously due to previous bookings. To quote Orange Man-Baby - "BAD".

Edited February 10, 2017 by jdshaw1000

[Twinsfan5]

I leave Sunday on the Regal. Just checked my personalizer and it now lists Montego Bay instead of Ocho Rios. No other notification. Not a big deal to us as we did not have an excursion planned, but curious as to why.

 

 

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[Colo Cruiser]

Besides the falls you are not missing much.

Well 30 people asking you if you want to buy dope. :(

[sippican]

Hmmmm ....

Our March Coral sailing has changed from Montego Bay to Ochos Rios.

I received an e-mail notification yesterday.

[TwoCruisers]

On a web site that shows which cruise ships are at a port of call, it shows that on Mar. 1, 2017 two ships are at Montego Bay. They are the Regal Princess and the Carnival Dream.

[Justcruises]

Received an email regarding the change due to operational reasons. No excursions yet. Those wanting to do the falls will still be able to. If Princess doesn't offer anything check out Shoretrips.com. Have used them often.

[CATGUY7]

Ocho Rios is the one cruise port I have no desire to ever visit again. Being chased around by overbearing taxi drivers and offered drugs and dead fish is not the way I like to spend the day.

[jagsfan]

Musical chairs. Or maybe to paraphrase Forrest, cruising is like a box of chocolates. You never know what you're going to get.

 

 

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[sippican]

Ocho Rios is the one cruise port I have no desire to ever visit again. Being chased around by overbearing taxi drivers and offered drugs and dead fish is not the way I like to spend the day.

 

I agree.

We'll just stay onboard.

[Teesull22]

Sippican, I'm just south of Manchester ,where in White Mtns are you?

[jdshaw1000]

No email notification from Princess. No website account message. Very poor customer relations. :(