What happens if you book with Cruisenext certificates, but cancel later?

[zaknzoey]

Just curious...

 

I want to book our next cruise with our certificates, now that you can apply two for balcony, six months out.

 

But there is a possibility of having to cancel due to a couple of personal things on the back burners.

 

If I cancel (before final payment) do they just give me back my cruisenext certificates?

 

Thanks!

[yummysbakery]

Yes they go back into your account as long as it is within the normal cancellation period

 

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[esm54687]

Yes, but also be aware of the expiration date of the certificates..... the 4 years does not reset if reservation is cancelled.

[zaknzoey]

Yes they go back into your account as long as it is within the normal cancellation period

 

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Good to know, thank you! (y);)

[mugtech]

It was my impression that it used to be you could cancel and rebook as often as you choose within the 4 year window, but recently it was changed that this could only be done once, the second time it was use it or lose it.

[hawkeyetlse]

It was my impression that it used to be you could cancel and rebook as often as you choose within the 4 year window, but recently it was changed that this could only be done once, the second time it was use it or lose it.

If this is a new policy, they need to update the CruiseNext terms to say so explicitly. In the meantime, if they take away your deposit for this reason, it shouldn't be too hard to get it back. The terms clearly say that the deposit is subject to the same cancellation policy as "any other deposit", so they don't have a leg to stand on. If you are outside of the cancellation penalty phase, they must return the deposit to you.

[khaide612]

It was my impression that it used to be you could cancel and rebook as often as you choose within the 4 year window, but recently it was changed that this could only be done once, the second time it was use it or lose it.

 

This is the policy only for cruise next ultimate where you book your cruise onboard.

 

The return of the cruise next voucher depends on the cancellation terms for your cruise which vary by country. For instance, I don't think deposits are refundable in UK even if you use CruiseNext certificate.

[NMLady]

It was my impression that it used to be you could cancel and rebook as often as you choose within the 4 year window, but recently it was changed that this could only be done once, the second time it was use it or lose it.

 

That is true only if you book the cruise while on the ship after buying your certificate. If you book a future cruise on land instead, regular rules apply.