RCCL shore excursion email

[sohoda]

I filled out the RCCL "contact us" online form with a question regarding a shore excursion, but received an email from postmaster@rccl.com stating that my message was rejected (note that I filled out RCCL's own online form; I did not email). A member of our party called RCCL; the representative could not answer the question and suggested we email www.shorexsrccl.com (which is not an email).

 

I did email the suggested address and it was also rejected.

 

Does anyone have a valid email address for the shore excursion department? I know I could call again, but I do not want to be put on hold, sold a massage or a drink package, ... I would just like a simple answer to a simple question.

 

I realize that I could post a question in this forum, but I am concerend about the bigger issue - how to contact the excursion department.

 

Thank you.

[woehwdy]

shorex@rccl.com

 

Sent from my SM-T377P using Forums mobile app

[Snit13]

I tried the shorex once and was not able to get an answer. Hope it works for you. I called and still did not get the correct answer. Resorted to Google.

[sohoda]

The email address worked - thank you! I do not yet have an answer, but did receive an acknowledgement that my email was received.

[Dittohall]

We are on an October 5 day Caribbean.  They changed our ship with another one and all of our excursions did not transfer.  Trying to rebook them, they told us they’re not accepting reservations yet..  How long does it take for them to accept them?

[Biker19]

1 hour ago, Dittohall said:

How long does it take for them to accept them?

Welcome to CC.

 

Availability of anything in the planner varies - keep checking.

Edited August 12, 2021 by Biker19

[Biker19]

Edited August 12, 2021 by Biker19