Need an Email Address & Maybe Contact Person for Latitudes

[IsanTom]

I need to contact the Latitudes Department by email. Does anybody have an email address and/or

contact name of a real person? Thanks for you assistance!

[onlineangel]

Found a really old post stating it is latclerical@ncl.com but not sure if that's accurate any longer. Their phone number is 866-234-0292.

[Orleanscruiser]

I need to contact the Latitudes Department by email. Does anybody have an email address and/or

contact name of a real person? Thanks for you assistance!

 

 

Our Representatives would be happy to help you with the following:

• Look up your Latitudes number
  
• Let you know what Latitudes tier you are in
  
• Advise you about your Latitudes member benefits
  
• Update your contact information
  

• Phone1.866.234.0292
  Call Latitudes - Loyalty Program
  
• Mailing AddressU.S. & CANADA Latitudes Customer Service P.O. Box 026071 Miami, FL 33102-9075
  
• Hours of Operation
  
  • Mon-Fri: 8:00am - Midnight ET
    
  • Sat, Sun: 9am - 9pm ET
    

  [*]

  [*]

  • 
    

[garycarla]

There is a good possibility that folks here can answer you questions.

 

Maybe, maybe not.

[dexddd]

I've emailed them twice in the past with NO response. I ended up calling them only to get incorrect information. I will be moving up the food chain.

[CruiserInVA]

I've emailed them twice in the past with NO response. I ended up calling them only to get incorrect information. I will be moving up the food chain.

 

 

Incorrect or an answer you did not like?

[garycarla]

I've emailed them twice in the past with NO response. I ended up calling them only to get incorrect information. I will be moving up the food chain.

 

What sort of information? Can you share?

[dexddd]

Incorrect info.

 

It was related to DD turning 18 in January and she should have turned Platinum. Her status never changed from "child". Then the new program came into play early Feb. and then the rule changed to the minor will turn Platinum after a completion of a cruise and all prior history will show.

[dexddd]

Incorrect or an answer you did not like?

 

Welcome to CC by the way.