jojo1966 Posted September 8, 2017 #1 Share Posted September 8, 2017 anyone ever had issues getting the download link for their photos purchased on board? been back from cruise for 2 weeks now and despite numerous emails to the ourcruisephoto company whereby they keep saying they're looking into it, and that my photos are safe, i'm beginning to lose faith that we will ever get them. doesn't help that i now assume they've been evacuated from their Miami office as i'm getting no reply to emails and the phone just says its down. wondering if anyone else has ever waited as long as this and yet still got them eventually?? Link to comment Share on other sites More sharing options...
Rare wtang Posted September 8, 2017 #2 Share Posted September 8, 2017 I purchased digital photos from my Celebrity cruise last week. They gave me a CD containing all my photos, although they were all encrypted. All I had to do when I got home was load the CD into my computer and install the Our Cruise Photos software. Then I was able to view all the photos on the CD and I could select the 8 photos that I wanted to decrypt and download (I only paid for the right to download 8 of my photos). Easy peezy. Link to comment Share on other sites More sharing options...
Project_gal Posted September 9, 2017 #3 Share Posted September 9, 2017 I have had difficulties on and off over the years. The process has varied over time. But, to reassure you, the one time I or the company could not resolve my issue, they got the ship to post me a CD with all the photos on. It took some time. The ship had to return to Florida and the overseas mail but I got them. Link to comment Share on other sites More sharing options...
jojo1966 Posted September 9, 2017 Author #4 Share Posted September 9, 2017 All sorted - so worry over :):) Link to comment Share on other sites More sharing options...
Rare chemmo Posted September 9, 2017 #5 Share Posted September 9, 2017 All sorted - so worry over :):) So pleased, hope you have some great shots! Link to comment Share on other sites More sharing options...
A Sixth? Posted September 9, 2017 #6 Share Posted September 9, 2017 What was the charge to unlock 8 photos? Link to comment Share on other sites More sharing options...
jojo1966 Posted September 9, 2017 Author #7 Share Posted September 9, 2017 What was the charge to unlock 8 photos? cost me $112.50 to purchase on board Link to comment Share on other sites More sharing options...
Rare wtang Posted September 9, 2017 #8 Share Posted September 9, 2017 cost me $112.50 to purchase on board Seems like you got a bit of a discount. I think it cost me $125 for the CD and the right to unlock/download 8 photos. Link to comment Share on other sites More sharing options...
jojo1966 Posted September 9, 2017 Author #9 Share Posted September 9, 2017 Seems like you got a bit of a discount. I think it cost me $125 for the CD and the right to unlock/download 8 photos. Yeah ...captains club gives you 10% off any photo package Link to comment Share on other sites More sharing options...
A Sixth? Posted September 9, 2017 #10 Share Posted September 9, 2017 So they're photos of you or does the CD include more ship pics as well? Link to comment Share on other sites More sharing options...
Rare wtang Posted September 10, 2017 #11 Share Posted September 10, 2017 So they're photos of you or does the CD include more ship pics as well? My CD only contained photos of me and my family. There were no extra photos of the ship, ports, etc. Link to comment Share on other sites More sharing options...
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