ellell Posted September 8, 2017 #1 Share Posted September 8, 2017 Received an email today that it is Balcony Bonus Week and tried to have the Bonus added to my current booking. No luck. First, the representative had no knowledge of the offer. Then said it was not able to be combined with my current latitude offer and the choose up to 5 free offers. I really, think it should be combinable? Any suggestions on get getting the extra bonus? Now, I am thinking about calling next week and talking to a different agent? Link to comment Share on other sites More sharing options...
brandid82 Posted September 8, 2017 #2 Share Posted September 8, 2017 Received an email today that it is Balcony Bonus Week and tried to have the Bonus added to my current booking. No luck. First, the representative had no knowledge of the offer. Then said it was not able to be combined with my current latitude offer and the choose up to 5 free offers. I really, think it should be combinable? Any suggestions on get getting the extra bonus? Now, I am thinking about calling next week and talking to a different agent? I'm not sure about being combinable with your Latitude offer, but it is with the choose 5 offer as seen on the home page. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
ellell Posted September 10, 2017 Author #3 Share Posted September 10, 2017 Yes, i saw that, too? Link to comment Share on other sites More sharing options...
brandid82 Posted September 10, 2017 #4 Share Posted September 10, 2017 Yes, i saw that, too? I called the other day. The OBC NCL offered was less than the free taxes I received for the Labor Day promotion, so it wasn't worth switching offers. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
don't-use-real-name Posted September 10, 2017 #5 Share Posted September 10, 2017 Probably worded for new first time bookings therefore non-combinable. But strange that NCL would send you an email with this offer if you were not eligible (combinable) to your existing booking. You could of course cancel your existing booking and re-book. But then you may loose some or all of your original perks and promos OBC and latitudes points. The time to call and ask another agent unless calling in the middle of the midnite* hours was right after you did not receive what you felt was a satisfactory answer. * during the wee hours of the nite/am NCL may have a limited staff and in calling you might just get the same agent you just talked with ? Are you more than 90 days from sailing to be in a position to take advantage of the offer ? Within 90 days changes are not worth the effort - you lose a great deal more than you gain ! Always the FINE PRINT and TIMING of the offers to consider in changing/cancelling a booking. Beware how any prepaid gratuities and other fees may change in the rebooking especially if rebooking to a suite/haven class cabin. In some cases it is better to work with/thru a Travel Agent (TA) to filter thru the restrictions and fine print of offers - really a bad deal when NCL agents themselves don't know of current promotions. Link to comment Share on other sites More sharing options...
cxc362 Posted September 10, 2017 #6 Share Posted September 10, 2017 (edited) On Friday our TA was able to have the offer added to our booking. She had NCL re-fare it but our fare did not change. I had checked the fare on the NCL website ahead of calling her to make sure the fare hadn't changed as I suspected re-faring was going to happen. This promotion is combinable with the Free at Sea promotion but it is not combinable with Latitudes Rewards promotions. My parents who are also on our booking had to make the choice of keeping their Latitudes Rewards promotion ($100 OBC + double Latitudes rewards points) or adding the Balcony Bonus Week promotion ($140 for their MA Mini Suite on the Gem). Edited September 10, 2017 by cxc362 Typos Link to comment Share on other sites More sharing options...
Son of a son of a ... Posted September 10, 2017 #7 Share Posted September 10, 2017 I was happy to see the promo, but learned it was not offered for a cruise I was looking to book in October 2018. I'm still kicking myself for not booking it in early August under a different promos ... missed out on $300 OBC. Link to comment Share on other sites More sharing options...
Breezy Kate & Joe Posted September 11, 2017 #8 Share Posted September 11, 2017 I have a cruise booked for 2/18 in a family balcony room, drink and dining package as perks and 100 OBC, i just did a mock booking to see if the balcony bonus was a better deal - it was NOT the new price with same perks was going to be $800 more than i am paying with my original reservation!!! Link to comment Share on other sites More sharing options...
Mustangdrew Posted September 11, 2017 #9 Share Posted September 11, 2017 Mine shows more obc for a cruise I have not made final payment to. I'll call tomorrow Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Mustangdrew Posted September 11, 2017 #10 Share Posted September 11, 2017 Made the call and received an additional $300 obc! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Moby0215 Posted September 11, 2017 #11 Share Posted September 11, 2017 Does anyone know if this works with a "free" CAS booking? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Mustangdrew Posted September 12, 2017 #12 Share Posted September 12, 2017 Does anyone know if this works with a "free" CAS booking? Sent from my iPhone using Tapatalk Mine was done thru cas. Why waste time and call now Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
ellell Posted September 13, 2017 Author #13 Share Posted September 13, 2017 Thanks for all of the responses. I am still trying to get the extra Bonus. Will let you know my results, if I ever get someone to.pick up at NCL Link to comment Share on other sites More sharing options...
ellell Posted September 13, 2017 Author #14 Share Posted September 13, 2017 No balcony Bonus for me. I would lose the tax free offer if the bonus was awarded. Oh well, I tried. Link to comment Share on other sites More sharing options...
mommar570 Posted September 13, 2017 #15 Share Posted September 13, 2017 No balcony Bonus for me. I would lose the tax free offer if the bonus was awarded. Oh well, I tried. We booked through a travel agent. We only got $50 obc but did the tax free. How can I find out if I have more I can get Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
cxc362 Posted September 13, 2017 #16 Share Posted September 13, 2017 We booked through a travel agent. We only got $50 obc but did the tax free. How can I find out if I have more I can get Have your TA check with NCL. Link to comment Share on other sites More sharing options...
cxc362 Posted September 20, 2017 #17 Share Posted September 20, 2017 This promotion is combinable with the Free at Sea promotion but it is not combinable with Latitudes Rewards promotions. My parents who are also on our booking had to make the choice of keeping their Latitudes Rewards promotion ($100 OBC + double Latitudes rewards points) or adding the Balcony Bonus Week promotion ($140 for their MA Mini Suite on the Gem). I just spoke with our TA and it turns out that the Latitudes Rewards promo ended up being combinable with the Balcony Bonus Week offer. My parents' reservation is showing $240 in non-refundable OBC instead of just the $140. Link to comment Share on other sites More sharing options...
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