Coco5056 Posted September 16, 2017 #151 Share Posted September 16, 2017 I was suppose to be on there on the 17th. Royal caribbean has just been voted worst customer service in the universe. Diamond plus member and I will never sail them again. Good luck if you have insurance useless Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
CruiseKeeper Posted September 16, 2017 #152 Share Posted September 16, 2017 According to Allure's Head of Housekeeping and his often looped video, we are supposed to get the points. You could be Diamond if this works out. Congrats on that. Oops, I often mess this up. It was the Hotel Director NOT the Head of Housekeeping. :o Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted September 16, 2017 #153 Share Posted September 16, 2017 I was suppose to be on there on the 17th. Royal caribbean has just been voted worst customer service in the universe. Diamond plus member and I will never sail them again. Good luck if you have insurance useless Sent from my iPhone using Forums By who? D+ as well, but only 50 pts to PC, so I'm staying. [emoji2] Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
SamTimeDining Posted September 16, 2017 #154 Share Posted September 16, 2017 By who? Someone who has experienced all the customer service that the entire universe has to offer! Link to comment Share on other sites More sharing options...
Coco5056 Posted September 17, 2017 #155 Share Posted September 17, 2017 $147 consultation. Great service Royal, way to take care of people in need. What a freaking shame. I can't even put into words how disappointed I've been with Royals' handling of these 2 hurricanes. It's radically adjusting my perception of them. I agree 2000 percent with you. Royal has screwed the pooch Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Biker19 Posted October 16, 2017 #156 Share Posted October 16, 2017 Probably only if others report getting the points and I don't. And that's exactly what happened. In the past cruise page it showed up as 10 points for this sailing over a week ago but not reflected in the total points. A call to C&A fixed the issue and now the total reflects the 10 points. Others may never realize their total points is wrong. Link to comment Share on other sites More sharing options...
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