Social Media?: Better SS Connections, Communications?

[TLCOhio]

Does Silversea have interests and plans to be more active and visible in monitoring, responding, being involved, etc., with various social media sites including here at Cruise Critic? Crystal has added Andy Geller as their "Crystal Social Media Ambassador". Once, there was someone from Silversea who posted here and has since, as best I know, disappeared totally.

 

It seems that Barbara Muckermann, the new SS chief marketing officer, understands that social media can be an important part of two-way communications. These connections will grow in importance, especially with those younger who could be the Silversea customers for the future. Reactions? Detailed thoughts/plans? Glad you are doing this program as a serious sign of interest in getting customer feed-back and input.

 

THANKS! Enjoy! Terry in Ohio

 

Lisbon, NWSpain, Bordeaux/Brittany: Just finished June 2017 sailing from Portugal to France along the scenic Atlantic Coast, plus great pre- and post-cruise experiences. Many interesting pictures and details on history, food, culture, etc., from my live/blog at:

www.boards.cruisecritic.com/showthread.php?t=2511358

[TLCOhio]

Know yesterday was a busy/pressured day for Mark with Hurricane Maria starting to hit the eastern Caribbean. This top SS official responded yesterday to seven questions. Appreciate these follow-ups, this info and his insights. But, if possible, it would be nice if he, or his new social media person, Sarah Socarras, could respond to some of the other questions. Hint? Hint?? Any chance for more follow-ups from the SS top folks?

 

THANKS! Enjoy! Terry in Ohio

 

For details and visuals, etc., from our July 1-16, 2010, Norway Coast/Fjords/Arctic Circle cruise experience from Copenhagen on the Silver Cloud, check out this posting. This posting is now at 219,785 views.

www.boards.cruisecritic.com/showthread.php?t=1227923

[UKCruiseJeff]

Terry,

 

The whole point of the annoucement was for Mark to interact personally here. So no problem with Sarah answering the questions you have asked if you feel that they need more urgent attention, as that is clearly fine by you, but perhaps others are a touch more patient and haven't prematurely presumed that Mark will not return and answer some of the other questions when he can.

 

I'm more than happy to wait for Mark to reply when his workload allows.

 

Thanks.

[TLCOhio]

Terry, The whole point of the annoucement was for Mark to interact personally here. So no problem with Sarah answering the questions you have asked if you feel that they need more urgent attention, as that is clearly fine by you, but perhaps others are a touch more patient and haven't prematurely presumed that Mark will not return and answer some of the other questions when he can. I'm more than happy to wait for Mark to reply when his workload allows. Thanks.

 

Agree with Jeff on being totally flexible as to whenever and how works for Mark and/or Sarah being able to respond more on some of the other questions. Appreciate what he posted and view this as an excellent start for Silversea doing more two-way communications in this part of the social media world.

 

THANKS! Enjoy! Terry in Ohio

 

Enjoyed a 14-day, Jan. 20-Feb. 3, 2014, Sydney to Auckland adventure, getting a big sampling for the wonders of "down under” before and after this cruise. Go to:

http://boards.cruisecritic.com/showthread.php?t=1974139

for more info and many pictures of these amazing sights in this great part of the world. Now at 187,327 views for this posting.

[UKCruiseJeff]

Terry,

 

Your request asked for Sarah to respond to other peoples' questions, which I felt wasn't really for you to request on their behalf.

 

Sarah has already clearly been invited to participate more in CC and I'm sure she will if she wishes to.

 

:)