Singer4Him Posted September 15, 2017 #1 Share Posted September 15, 2017 Does anyone know of a number that our family can call should an emergency arise that we need to be aware of while we are cruising? I know that Voom is available but we enjoy being able to get away and not worry about the phone, social media, etc. but I would still like to be able to have my kids, parents or siblings be able to reach us if they needed to do so. Link to comment Share on other sites More sharing options...
Clarea Posted September 15, 2017 #2 Share Posted September 15, 2017 Does anyone know of a number that our family can call should an emergency arise that we need to be aware of while we are cruising? I know that Voom is available but we enjoy being able to get away and not worry about the phone, social media, etc. but I would still like to be able to have my kids, parents or siblings be able to reach us if they needed to do so. https://www.royalcaribbean.com/faq/questions/onboard-phone-call-services Link to comment Share on other sites More sharing options...
Singer4Him Posted September 15, 2017 Author #3 Share Posted September 15, 2017 Thank you so much! I had called RCCL and they gave me a number but said that they would have to use the country code for wherever we were when calling it. I knew there had to be an easier way.:D Link to comment Share on other sites More sharing options...
Clarea Posted September 15, 2017 #4 Share Posted September 15, 2017 Thank you so much! I had called RCCL and they gave me a number but said that they would have to use the country code for wherever we were when calling it. I knew there had to be an easier way.:D I don't know where the reps get their answers sometimes.:confused: Link to comment Share on other sites More sharing options...
NatsFanOnBoard Posted September 15, 2017 #5 Share Posted September 15, 2017 Once your cruise documents are ready, just email your loved one a copy. The packet includes your booking confirmation number, itinerary, stateroom assignments, how to reach the ship in an emergency, how to reach Royal Caribbean, etc. It would include any information that a loved one would need in the event of an emergency. Link to comment Share on other sites More sharing options...
travelplus Posted September 15, 2017 #6 Share Posted September 15, 2017 Just be sure to tell the family member that it will cost them per minute to reach the ship. Having a prepaid Visa Card for this may be a good idea. When you reach the operator you will tell them the Ship Name Stateroom Number and the Party's name as well as your name. Depending on if its a direct connection to Guest Services or an intermediary operator you will need to provide the information. I have this information on a note card and laminate it and hand it out to those who may need it. Link to comment Share on other sites More sharing options...
nelblu Posted September 15, 2017 #7 Share Posted September 15, 2017 In case of emergency and your relatives want to get a message to you. this is the instructions that I received from RCL and relayed to my kids. Per Royal Carib. 1. Tel. (888) 721-7447 (RCL) 2. Will ask for credit card 3. Will connect you to the ship & cabin (# XXXX) 4. If no answer, message will be taken and delivered to our cabin. Cost is $7.99 per minute with a max of 10 minutes. Hope, we do not have to use the above procedure. Link to comment Share on other sites More sharing options...
travelplus Posted September 16, 2017 #8 Share Posted September 16, 2017 $7.99 ouch. Better get the Internet package and use Whatsapp. Link to comment Share on other sites More sharing options...
nelblu Posted September 16, 2017 #9 Share Posted September 16, 2017 $7.99 ouch. Better get the Internet package and use Whatsapp. Only for real emergencies. It was a salvation when my daughter was rushed to the hospital some years ago. TG, the next day's port was San Juan and were able get a decent flight home. Between wireless and ship to shore the total came to about $150. It helped that we had a laptop to scour & book flights. Ps. This was on the Freedom, and the only time that we were approached/invited to dine with the Captain--never made it. Link to comment Share on other sites More sharing options...
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