RC Cruise Booking includes Monarch flights

[GE65]

Booked a cruise from Venice 28/10 returning from Barcalona, both flights are with Monarch.

Cruise booking was made through Cruise Circle (ABTA) they arrange flights, transfers and cruise all as separate bookings not one package - does anybody know where we stand now that Monarch have stopped trading?

 

Thanks for any advice.

[icsys]

Our cruise is from Venice on the 21st and flights are with Monarch. Fortunately we have an ATOL certificate and have booked alternative flights.

 

If you booked through a travel agent that is an ABTA member then even though the flights, transfers and cruise are all separate bookings, you should be covered under the ABTA Scheme.

This means that if your travel company fails and your holiday can no longer go ahead you will be entitled to a refund if you are yet to travel.

 

I would contact your agent ASAP for advice and try to get them to find alternative flights so your cruise can still go ahead.

Edited October 2, 2017 by icsys

[GE65]

Thanks for the reply.

This is a response from Cruise Circle this morning:

Due to the recent news about Monarch, we are currently sorting bookings via departure date order.

We will be back in touch with more information by close of business today.

Thank you for understanding.

So it sounds like they are working on it, thankfully 4 weeks will be enough time for them to reschedule.

[Me 2]

Looks like you may be fully covered

 

Financial Protection (ATOL)

 

 

For fly cruise bookings where we put together a bespoke tailor made cruise package for you ourselves, we are ATOL protected (ATOL 6042) via the CAA (Civil Aviation Authority) which provides full financial protection for our fly cruise packages. Please click here for further terms and conditions relating to packages created by ourselves.

ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate click here.

[GE65]

Thanks again.

Yes ABTA certificate in hand covers all aspects of the journey.

Not really worried (yet!) that we won't be able to get to Venice in time for the sailing, could even go a day earlier.

More worried about the return the following Sunday, my son has an exam on the Monday morning!

We'll see how things pan out.

[icsys]

Flights & Cruise booked with Royal Caribbean

If you are booked on a Monarch Airlines flight and have cruise arrangements with us, please contact Royal Caribbean International via 01932 834145.

[GE65]

Replying to my original post.

Cruise Circel have been excellent. New flights out within 15 minutes of the original time and a flight home slightly earlier than Monarch's all sorted by the end of the day yesterday - great service. :D