Hey Tina Posted October 18, 2017 #1 Share Posted October 18, 2017 Does anyone have any idea what MSC is talking about on their website r.e. cancellation charges? https://www.msccruisesusa.com/en-us/Terms-Conditions.aspx For a cruise under 15 nights it states, 89 days - 61 days Deposit Non-Refundable 60 days to 46 days 50% Penalty 45 days - 16 days 75% Penalty 15 days until departure So that means that at day 89 I lost my entire deposit, but if I wait until day 60 I get 50% of the deposit back? What am I missing here....... Link to comment Share on other sites More sharing options...
joeyjeremiah Posted October 18, 2017 #2 Share Posted October 18, 2017 No at 89 days you lose your deposit. The other dates and percentages are the percentage of your cruise fare that will be refunded. Link to comment Share on other sites More sharing options...
Hey Tina Posted October 18, 2017 Author #3 Share Posted October 18, 2017 No at 89 days you lose your deposit. The other dates and percentages are the percentage of your cruise fare that will be refunded. Doh. Thank you. I knew I was missing something. So at day 89, anyone who has not paid in full loses their cabin, and any money they have paid over the deposit gets refunded, right? Link to comment Share on other sites More sharing options...
joeyjeremiah Posted October 18, 2017 #4 Share Posted October 18, 2017 My interpretation would be that if you cancel before 90 days your deposit is refundable assuming you didn't book under a deal that indicated deposit was non-refundable. From 89-61 days the initial deposit is non-refundable but the remainder of the cruise fare is. And then from 60 days and closer you get into cruise fare percentage penalties. I've never cancelled with MSC and their website isn't know for being very straight forward granted customer service isn't know for having accurate information either. So that would be my best guess on how it works but hopefully somebody has more experience and is better able to weigh in. Link to comment Share on other sites More sharing options...
sidari Posted October 18, 2017 #5 Share Posted October 18, 2017 My understanding is Loss of deposit, if you cancel after 90 days, if you have paid in full you then lose 50% after 60 days and 75% after the 45 days, Full balance below 16. Link to comment Share on other sites More sharing options...
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